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Building Enterprise Ready Telephony Systems with sipXecs 4.0

You're reading from   Building Enterprise Ready Telephony Systems with sipXecs 4.0 Leveraging open source VOIP for a rock-solid communications system

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Product type Paperback
Published in Jul 2009
Publisher Packt
ISBN-13 9781847196804
Length 314 pages
Edition 1st Edition
Tools
Concepts
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Toc

Table of Contents (17) Chapters Close

Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
1. Preface
1. Introduction to Telephony Concepts and sipXecs FREE CHAPTER 2. System Planning and Equipment Selection 3. Installing sipXecs 4. Configuring Users 5. Configuring Phones in sipXecs 6. Connecting to the World with sipXecs 7. Configuring sipXecs Server Features 8. Using sipXecs—The User Perspective 9. Configuring Advanced sipXecs Features 10. Utilizing the sipXecs ACD Service 11. Maintenance and Security Glossary

Dial Plans


The communication system's Dial Plan is a collection of Dial Rules. The purpose of the Dial Plan is to control the routing of calls based on dialed numbers. Different Dial Rules within the Dial Plan are selected by matching dialed number patterns (the user part of a SIP URL).

The following types of dial rules can be created in sipXecs:

  • Voicemail: This is used to configure the system Voicemail server.

  • Custom: This is used to build custom call routing to gateways.

  • Long Distance: This is used to route long-distance dialed calls.

  • Local: This is used to route local phone calls to gateways.

  • Emergency: This is used for emergency call routing to gateways.

  • International: This is used for routing calls to international destinations to gateways.

  • Attendant: This is used for routing calls to auto attendants defined in the system.

Dial Plan configuration is located under the System menu. Clicking on the Dial Plan menu item will display the following page:

As seen in the above screenshot...

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