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Becoming a PMP® Certified Professional

You're reading from  Becoming a PMP® Certified Professional

Product type Book
Published in Feb 2021
Publisher Packt
ISBN-13 9781838989309
Pages 826 pages
Edition 1st Edition
Languages
Author (1):
J. Ashley Hunt J. Ashley Hunt
Profile icon J. Ashley Hunt
Toc

Table of Contents (22) Chapters close

Preface 1. Section 1: Introduction to Project Management and People
2. Chapter 1: Introduction to the PMP® Exam 3. Chapter 2 :Introduction to Project Management 4. Chapter 3: Pre-Project Initiation 5. Chapter 4: Charters and Stakeholders 6. Chapter 5: Introduction to Agile Considerations 7. Chapter 6: Creating and Leading a Team 8. Section 2: Project Management Processes
9. Chapter 7: Scope Management 10. Chapter 8: Schedule and Cost Management 11. Chapter 9: Quality Management 12. Chapter 10: Resources and Communication Management 13. Chapter 11: Risk Management 14. Chapter 12: Procurement Management 15. Chapter 13: Stakeholder Engagement 16. Chapter 14: Integration Management 17. Section 3: Revision
18. Chapter 15: Next Steps and Study Tips 19. Chapter 16: Final Exam 20. Assessment 21. Other Books You May Enjoy

The gurus of quality management

It's safe to say that many of the best practices for quality management started around the end of World War II and have stood the test of time. There were many gurus, if you will, of quality management who contributed their take on the best ways to not only improve quality but to maintain it. Some gleaned their knowledge through statistics and some through different tools or philosophies. It's unlikely that you will see all of these names on your exam, but you might, plus, it's interesting, I think. So let's begin.

W. Edwards Deming and Walter A. Shewhart

We'll start with W. Edwards Deming and Walter A. Shewhart. Both were well versed in statistical analysis, but Shewhart and his experiences at Bell Telephone led to the creation of the plan, do, check, act (PDCA) cycle, which was later adapted for quality management by Deming in 1950. Often this cycle is referred to as the Deming...

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