You're reading from Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

Product type Paperback

Published in Dec 2022

Publisher Packt

ISBN-13 9781803234601

Length 374 pages

Edition 1st Edition

Tools

Dynamics 365

Concepts

Marketing

Author (1):

Malin Martnes

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Table of Contents (17) Chapters

Preface

1. Part 1 –The Foundation of Dynamics 365 Marketing

2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing FREE CHAPTER

3. Chapter 2: Managing Leads, Accounts, and Contacts

4. Chapter 3: What Are Segments and Lists?

5. Part 2 –Core Features of Dynamics 365 Marketing

6. Chapter 4: Managing Marketing Forms, Pages, and Websites

7. Chapter 5: Creating Marketing Emails

8. Chapter 6: Outbound Customer Journeys

9. Chapter 7: Real-Time Marketing Journeys

10. Chapter 8: Managing Events

11. Part 3 –The Microsoft Ecosystem Adding Value

12. Chapter 9: Dynamics 365 Customer Voice

13. Chapter 10: Power Platform

14. Assessments

15. Index

Why subscribe?

16. Other Books You May Enjoy

This chapter has just scratched the surface of what is possible with Dynamics 365 Customer Voice. If you want to have a proper deep dive into the possibilities and the logic behind using surveys, then I highly recommend Welly Lee’s book, Working with Microsoft Forms and Customer Voice: Efficiently gather and manage customer feedback, insights, and experiences: https://www.packtpub.com/product/working-with-microsoft-forms-and-customer-voice/9781801070171.

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You're reading from Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

Table of Contents (17) Chapters

Further reading

Authors (1)

You're reading from Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

Table of Contents (17) Chapters

Further reading

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Authors (1)