Summary

As a product manager, you may not be responsible for instrumenting infrastructure metrics. But you can partner with the engineering teams to instrument and track the necessary metrics and make sure these are prioritized on the engineering roadmap. Having insight into the reliability, performance, and usage metrics atthe level of infrastructure ensures that your product is strong at a foundational level. Ultimately, the product experience and business are dependent on the reliability of your product, and any efforts to grow your product are futile if the infrastructure fails your customer experience.

Once you have a functional and reliable API, the next step is to ensure a good customer journey that allows customers to discover and start using your APIs. In the next chapters, you will learn about product metrics that measure various aspects of the customer journey and identify opportunities to streamline the experience.