Search and Records Management

We've spent much of this book discussing the File Plan. The File Plan is central to many of the concepts of Records Management. It is a well-understood organizational tool for categorizing and filing records, and it assists in locating records and in managing record lifecycles.

But over the last decade, with the wider introduction of Electronic Records Management (ERM) systems, search has become an important complementary tool to the File Plan. With search, the ability to locate records efficiently has improved dramatically. E-Discovery, by its very definition, would not exist today without search.