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How-To Tutorials - Artificial Intelligence

84 Articles
article-image-brad-miro-talks-tensorflow-2-0-features-and-how-google-is-using-it-internally
Sugandha Lahoti
10 Dec 2019
6 min read
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Brad Miro talks TensorFlow 2.0 features and how Google is using it internally

Sugandha Lahoti
10 Dec 2019
6 min read
TensorFlow 2.0, released in October, has got developers excited about a myriad of features and its ease of use.  At the EuroPython Conference 2019, Brad Miro, developer programs engineer at Google talked about the updates being made to TensorFlow 2.0. He also gave an overview of how Google is using TensorFlow, moving on to why Python is important for TensorFlow development and how to migrate from TF 1.x to TF 2.0. EuroPython is one of the most popular Python programming language community conferences. Below are some highlights from Brad’s talk at EuroPython. What is TensorFlow? TensorFlow, an open-source deep learning library developed at Google, first released in 2015. It’s a Python framework that includes a number of utilities for helping you write deep neural networks supporting both GPUs and TPUs. A lot of deep learning involves using mathematics, statistics, and algebra and perform low-level optimizations with your system. TensorFlow removes a lot of those abstractions leaving you to focus on actually writing your model. How TensorFlow is used internally at Google Tensorflow is used internally at Google to power all of its machine learning and AI. Google’s data centers are powered using AI and TensorFlow to help optimize the usage of these data centers to reduce bandwidth, to ensure network connections are optimized, and to reduce power consumption. TensorFlow also is useful for performing global localization in Google Maps. It is also used heavily in the Google Pixel range of smartphones to help optimize the software. These technologies are also used in medical research specifically in the field of Computer Vision. For example, Tensorflow is used to distinguish between the retinal image of a healthy eye from the retinal image of an eye that has diabetic retinopathy.   Further Learning If you want to learn to build more computer vision applications with TensorFlow 2.0, check out the book Hands-On Computer Vision with TensorFlow 2 by Benjamin Planche, and Eliot Andres. This book by Packt Publishing is a practical guide to building high-performance systems for object detection, segmentation, video processing, smartphone applications, and more. By the end of the book, you will have both the theoretical understanding and practical skills to solve advanced computer vision problems with TensorFlow 2.0. Furthermore, Google is using AI and TensorFlow to predict whether or not objects in space are planets. To summarize, they use AI to predict whether or not fluctuations in the brightness of an object is due to it being a planet.   Why Python is so important for TensorFlow Python has always been the choice for TensorFlow due to the language being extremely easy to use and having a rich ecosystem for data science including tools such as numpy, scikit-learn, and pandas. When TensorFlow was being built, the idea was that it should have the simplicity of numpy, performance of C but ease of use of Python.  What does TensorFlow 2.0 bring to the table TensorFlow 2.0 is powerful, flexible, scalable and easily deployable.  What’s gone Session.run tf.control_dependencies tf.global_variables_initializer tf.cond, tf.while_loop Tf.contrib What’s new Eager execution enabled by default  tf.function Keras as main high level API Distribution Strategy API SavedModel API  TensorFlow 2.0 had a major API Cleanup. Many API symbols are removed or renamed for better consistency and clarity.  Session.run has been replaced with eager execution which effectively means that your tensorflow code runs like numpy code.  Eager execution enables fast iteration and intuitive debugging without building a graph. It also makes creating and experimenting with models using TensorFlow easier. It can be especially useful when using the tf.keras model subclassing API. TensorFlow 2.0 has tf.function, a python decorator that lets you run regular Python code which is later compiled down to TensorFlow code using AutoGraph. The Distribution Strategy API in TensorFlow 2.0 allows machine learning researchers to distribute training across a wide variety of compute configurations. This release also allows distributed training with Keras’ model.fit and custom training loops. Keras is introduced as the main high-level API. Keras is a popular high-level API used for easy and fast prototyping, building, and training of deep learning models. This will enable developers to easily leverage their various model-building APIs. Using Keras with TensorFlow has two main methods.  Symbolic (Keras sequential) Your model is a graph of layers Any graph you compile will run  TensorFlow helps you debug by catching errors at compile time Imperative method (Keras subclassing) Your model is Python bytecode Complete flexibility and control  Harder to debug/ Harder to maintain  There are pros and cons of using each method; it really just depends on what your specific use cases are. The SavedModel API allows you to save your trained ML model into a language-neutral format. With TensorFlow 2.0, all TensorFlow ecosystem projects including TensorFlow Lite, TensorFlow JS, TensorFlow Serving, and TensorFlow Hub, support SavedModels. On Tensorflow Hub, you can store and download pre-built models. You can use TensorFlow Extended which is a Python library that can be run on your servers to productionalize your models. TensorFlow Lite lets you run your TensorFlow models on edge devices. With TensorFlow.js, you can run machine learning models using javascript in the browser or run them on servers using node. TensorFlow also has Swift for TensorFlow to help developers use Swift to develop machine learning models. “Swift for TensorFlow provides a new programming model that combines the performance of graphs with the flexibility and expressivity of Eager execution, with a strong focus on improved usability at every level of the stack. This is not just a TensorFlow API wrapper written in Swift — we added compiler and language enhancements to Swift to provide a first-class user experience for machine learning developers.”  Other packages that exist in the TensorFlow ecosystem used for niche use cases are TF Probability, TF Agents (reinforcement learning), Tensor2Tensor, TF Ranking, TF Text (natural language processing), TF Federated, TF privacy and more.  How to upgrade from TensorFlow 1.x to TensorFlow 2.0 There are several migration guides available on TensorFlow’s website. You can also use the tf.compat.v1 library for backwards compatibility and the tf_upgrade_v2 script which you can execute on top of any Python script to convert TF 1.x code to 2.0 code. You can also read more about TF 2.0 migration in our book Hands-On Computer Vision with TensorFlow 2 which introduces the automatic migration tool  and compares TensorFlow 1 concepts with their TensorFlow 2 counterparts with a detailed guide on migrating to idiomatic TensorFlow 2 code. You can watch Brad’s full talk on YouTube. This video is licensed under the CC BY-NC-SA 3.0 license.  TensorFlow.js contributor Kai Sasaki on how TensorFlow.js eases web-based machine learning application development Introducing Spleeter, a Tensorflow based python library that extracts voice and sound from any music track. TensorFlow 2.0 released with tighter Keras integration, eager execution enabled by default, and more!
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Sugandha Lahoti
10 Dec 2019
6 min read
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How Microsoft, Airbnb, Genentech, and Toyota are using PyTorch to build and deploy production-ready AI

Sugandha Lahoti
10 Dec 2019
6 min read
Built by Facebook engineers and researchers, Pytorch is an open-source Python-based deep learning framework for developing new machine learning models, explore neural network architecture and deploy them at scale in production.  PyTorch is known for its advanced indexing and functions, imperative style, integration support, and API simplicity. This is one of the key reasons why developers prefer this framework for research and hackability. PyTorch is also the second-fastest-growing open source project on the GitHub community which includes anybody from developers starting to get acquainted with AI to some of the best known AI researchers and some of the best-known companies doing AI.  At its F8 annual developer conference, Facebook shared how production-ready PyTorch 1.0 is being adopted by the community and the industry. If you want to learn how you can use this framework to build projects in machine intelligence and deep learning, you may go through our book PyTorch Deep Learning Hands-On by authors Sherin Thomas and Sudhanshu Passi. This book demonstrates numerous examples and dynamic AI applications and demonstrates the simplicity and efficiency of PyTorch.  A number of companies are using PyTorch for research and for production. At F8 developer conference this year, Jerome Pesenti, Vice President of AI at Facebook introduced representatives from Microsoft, Airbnb, Genentech, and Toyota Research Institute who talked about how the framework is helping them build, train, and deploy production-ready AI. Below are some excerpts from their talks. Read also: How PyTorch is bridging the gap between research and production at Facebook: PyTorch team at F8 conference How Microsoft uses PyTorch for its language modeling service David Aronchick, Head of Open Source Machine Learning Strategy at Microsoft Azure  At Microsoft, PyTorch is being used in their language modeling service. Language modeling service uses state-of-the-art language models for both 1 P (first-party) and 3 P (third party). Microsoft explored a number of deep learning frameworks but was running into several issues. These included a slow transition from research to production, inconsistent and frequently changing APIs, and a trade-off between high-level ease-of-use and low-level flexibility.  To overcome these issues, in partnership with Facebook Microsoft built an internal language modeling toolkit on top of PyTorch. Using the native extensibility that PyTorch provided, Microsoft was able to build advanced/custom tasks and architecture. It also improved the onboarding of new users and was an active and inviting community. As a result of this work, Microsoft was able to scale the language modeling features to billions of words. It also led to intuitive, static, and consistent APIs which resulted in seamless migration from Language modeling toolkit v0.4 to 1.0. They also saw improvements in model sizes. Microsoft have partnered with ics.ai to deliver conversational AI bots across the public sector in the UK. ICS.ai, based in Basingstoke, have trained their Microsoft AI driven chat bots to scale to the demands of large county councils, healthcare trusts and universities. How Airbnb is using conversational AI tools in PyTorch to enhance customer experience Cindy Chen, Senior machine learning Data Scientist at Airbnb Airbnb has built a dialog assistant to integrate smart replies and enhance their customer experience. The core of their Dialog assistant for customer service at Airbnb is powered by PyTorch. They have built the smart replies recommendation model by treating it as a machine translation problem.  Airbnb is translating the customer's input message into agent responses by building a sequence to sequence model. They leverage PyTorch’s Open neural machine translation library to build the sequence to sequence model.  Using Pytorch has significantly sped up the Airbnb’s model development cycle as PyTorch provides them with state-of-the-art technologies such as various attention mechanisms and beam search.  How Genentech uses Pytorch in drug discovery and cancer therapy Daniel Bozinov, Head of AI - Early clinical development informatics, Genentech At Genentech, PyTorch is being used to develop personalized cancer medicine as well as for drug discovery and in cancer therapy.  For drug development, Genentech has built deep learning models for specific domains to make some predictions about the properties of molecules such as toxicity. They're also applying AI to come up with new cancer therapies. They identify unique molecules specific to cancer cells that are only produced by those cancer cells, potentially sensitizing the immune system to attack those cancer cells and basically treat them like an infection.   PyTorch has been their deep learning framework of choice because of features such as easier debugging, more flexible control structures, being natively pythonic, and it’s Dynamic graphs which yield in faster execution. Their model architecture is inspired by textual entailment in natural language processing. They use a partially recurrent neural network as well as a straightforward feed-forward network, combine the outputs of these two networks and predict the peptide binding. Toyota Research Institute adds new driver support features in cars Adrien Gaidon, Machine Learning Lead, Toyota Research Institute Toyota developed a cutting-edge cloud platform for distributed deep learning on high-resolution sensory inputs, especially video. This was designed to add new driver support features to the cars. PyTorch was instrumental in scaling up Toyota’s deep learning system because of features like simple API, integration with the global Python ecosystem, and overall a great user experience for fast exploration. It’s also fast for training on a very large scale. In addition to amping up TRI’s creativity and expertise, Pytorch has also amplified Toyota’s capabilities to iterate quickly from idea to real-world use cases. The team at TRI is excited for new Pytorch production features that will help them accelerate Toyota even further.  In this post, we have only summarized the talks. At F8, these researchers spoke in length about each of their company’s projects and how PyTorch has been instrumental in their growth. You can watch the full video on YouTube.  If you are inspired to build your PyTorch-based deep learning and machine learning models, we recommend you to go through our book PyTorch Deep Learning Hands-On. Facebook releases PyTorch 1.3 with named tensors, PyTorch Mobile, 8-bit model quantization, and more François Chollet, creator of Keras on TensorFlow 2.0 and Keras integration, tricky design decisions in Deep Learning, and more PyTorch announces the availability of PyTorch Hub for improving machine learning research reproducibility
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Sugandha Lahoti
10 Dec 2019
6 min read
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François Chollet, creator of Keras on TensorFlow 2.0 and Keras integration, tricky design decisions in Deep Learning, and more

Sugandha Lahoti
10 Dec 2019
6 min read
TensorFlow 2.0 was made available in October. One of the major highlights of this release was the integration of Keras into TensorFlow. Keras is an open-source deep-learning library that is designed to enable fast, user-friendly experimentation with deep neural networks. It serves as an interface to several deep learning libraries, most popular of which is TensorFlow, and it was integrated into TensorFlow main codebase in TensorFlow 2.0. In September, Lex Fridman, Research scientist at MIT popularly known for his podcasts, spoke to François Chollet, who is the author of Keras on Keras, Deep Learning, and the Progress of AI. In this post, we have tried to highlight François’ views on the Keras and TensorFlow 2.0 integration, early days of Keras and the importance of design decisions for building deep learning models. We recommend the full podcast that’s available on Fridman’s YouTube channel. Want to build Neural Networks? [box type="shadow" align="" class="" width=""]If you want to build multiple neural network architectures such as CNN, RNN, LSTM in Keras, we recommend you to read Neural Networks with Keras Cookbook by V Kishore Ayyadevara. This book features over 70 recipes such as object detection and classification, building self-driving car applications, understanding data encoding for image, text and recommender systems and more. [/box] Early days of Keras and how it was integrated into TensorFlow I started working on Keras in 2015, says Chollet. At that time Caffe was the popular deep learning library, based on C++ and was popular for building Computer Vision projects. Chollet was interested in Recurrent Neural Networks (RNNs) which was a niche topic at that time. Back then, there was no good solution or reusable open-source implementation of RNNs and LSTMs, so he decided to build his own and that’s how Keras started. “It was going to be mostly around RNNs and LSTMs and the models would be defined by Python code, which was going against mainstream,” he adds. Later, he joined Google’s research team working on image classification. At that time, he was exposed to the early internal version of Tensorflow - which was an improved version of Theano. When Tensorflow was released in 2015, he refactored Keras to run on TensorFlow. Basically he was abstracting away all the backend functionality into one module so that the same codebase could run on top of multiple backends. A year later, the TensorFlow team requested him to integrate the Keras API into TensorFlow more tightly.  They build a temporary TensorFlow-only version of Keras that was in tf.contrib for a while. Then they finally moved to TensorFlow Core in 2017. TensorFlow 2.0 gives both usability and flexibility to Keras Keras has been a very easy-to-use high-level interface to do deep learning. However, it lacked in flexibility - Keras framework was not the optimal way to do things compared to just writing everything from scratch. TensorFlow 2.0 offers both usability and flexibility to Keras. You have the usability of the high-level interface but you have the flexibility of the lower-level interface. You have this spectrum of workflows where you can get more or less usability and flexibility,  the trade-offs depending on your needs. It's very flexible, easy to debug, and powerful but also integrates seamlessly with higher-level features up to classic Keras workflows. “You have the same framework offering the same set of APIs that enable a spectrum of workflows that are more or less high level and are suitable for you know profiles ranging from researchers to data scientists and everything in between,” says Chollet. Design decisions are especially important while integrating Keras with Tensorflow “Making design decisions is as important as writing code”, claims Chollet. A lot of thought and care is taken in coming up with these decisions, taking into account the diverse user base of TensorFlow - small-scale production users, large-scale production users, startups, and researchers. Chollet says, “A lot of the time I spend on Google is actually discussing design. This includes writing design Docs, participating in design review meetings, etc.” Making a design decision is about satisfying a set of constraints but also trying to do so in the simplest way possible because this is what can be maintained and expanded in the future. You want to design APIs that are modular and hierarchical so that they have an API surface that is as small as possible. You want this modular hierarchical architecture to reflect the way that domain experts think about the problem. On the future of Keras and TensorFlow. What’s going to happen in TensorFlow 3.0? Chollet says that he’s really excited about developing even higher-level APIs with Keras. He’s also excited about hyperparameter tuning by automated machine learning. He adds, “The future is not just, you know, defining a model, it's more like an automatic model.” Limits of deep learning wrt function approximators that try to generalize from data Chollet emphasizes that “Neural Networks don't generalize well, humans do.” Deep Learning models are like huge parametric and differentiable models that go from an input space to an output space, trained with gradient descent. They are learning a continuous geometric morphing from an input vector space to an output space. As this is done point by point; a deep neural network can only make sense of points in space that are very close to things that it has already seen in string data. At best it can do the interpolation across points. However, that means in order to train your network you need a dense sampling of the input, almost a point-by-point sampling which can be very expensive if you're dealing with complex real-world problems like autonomous driving or robotics.  In contrast to this, you can look at very simple rules algorithms. If you have a symbolic rule it can actually apply to a very large set of inputs because it is abstract, it is not obtained by doing a point by point mapping. Deep learning is really like point by point geometric morphings. Meanwhile, abstract rules can generalize much better. I think the future is which can combine the two. Chollet also talks about self-improving Artificial General Intelligence, concerns about short-term and long-term threats in AI, Program synthesis, Good test for intelligence and more. The full podcast is available on Lex’s YouTube channel. If you want to implement neural network architectures in Keras for varied real-world applications, you may go through our book Neural Networks with Keras Cookbook. TensorFlow.js contributor Kai Sasaki on how TensorFlow.js eases web-based machine learning application development 10 key announcements from Microsoft Ignite 2019 you should know about What does a data science team look like?
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Vincy Davis
04 Dec 2019
7 min read
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How PyTorch is bridging the gap between research and production at Facebook: PyTorch team at F8 conference

Vincy Davis
04 Dec 2019
7 min read
PyTorch, the machine learning library which was originally developed as a research framework by a Facebook intern in 2017, has now grown into a popular deep learning workflow. One of the most loved products by Facebook, PyTorch is free, open source, and used for applications like computer vision and natural language processing (NLP).  At the F8 conference held this year, the PyTorch team consisting of Joe Spisak, the project manager for PyTorch at Facebook AI and Dmytro Dzhulgakov, the tech lead at Facebook AI gave a talk on how Facebook is developing and scaling AI experiences with PyTorch.  Spisak describes PyTorch as an eager and graph-based execution that is defined by ‘run’. This means that when a user executes a Python code, it generates a graph on the fly. It is dynamic in nature and allows the compilation of the static graph. The dynamic neural networks are accessible, thus, allowing the user to change the parameters very quickly. This feature comes in handy for applications like control flow in NLP. Another important feature of PyTorch, according to Spisak, is the ability to generate accurately distributed training models that possess close to billion parameters, including the cutting-edge ones. It also has a simple and easy API that is very intuitive by nature. This is one of the qualities of PyTorch which has endeared many developers, claims Spisak.  Become a pro at Deep Learning with PyTorch! If you want to become an expert in building and training neural network models with high speed and flexibility in text, vision, and advanced analytics using PyTorch 1.x, read our book Deep Learning with PyTorch 1.x - Second Edition written by Sri. Yogesh K., Laura Mitchell, et al.  It will give you an insight into solving real-world problems using CNNs, RNNs, and LSTMs, along with discovering state-of-the-art modern deep learning architectures, such as ResNet, DenseNet, and Inception. How PyTorch is bridging the gap between research and production at Facebook Dzhulgakov points out how general advances in AI are driven by innovative research in the fields of academia or industry and why it’s necessary to bridge this big lag between research and production. He says, “If you have a new idea and you want to take it all the way through to deployment, you usually need to go through multiple steps - figure out what the approach is and then find the training data maybe prepare massage it a little bit. Actually, build and train your model after that and then there is this painful step of transferring your model to a production environment which often historically involved reimplementation of a lot of code so you can actually take and deploy it and scale-up.”  According to Dzhulgakov, PyTorch is trying to minimize this big gap by encouraging advances and experimentations in the field, so that the research is brought into production in a few days, instead of months. Challenges in bringing research to production Following are the various classes of challenges associated with bringing research to production, according to the PyTorch team. Hardware efficiency: In case of a tight latency constraint environment, users are required to fit all the hardware into the performance budget. On the other hand, an underused hardware environment can lead to an increase in cost. Scalability: In Facebook’s recent work, Dzhulgakov says, they have trained on billions of public images, thus indicating significant accuracy gains as compared to regular datasets like imageNet. Similarly, when models are taken to inference, it means that billions of inferences per second are running with multiple diverse models sharing the same hardware. Cross-platform: Neural networks are mostly not isolated as they need to be deployed inside their target application. It has a lot of interdependence with the surrounding code and application, thus posing different constraints like the user will not be able to run Python code or the user will have to work on very constrained computer capabilities if running a mobile device, and more. Reliability: A lot of PyTorch jobs run for multiple weeks on hundreds of GPUs, hence it is important to design a reliable software which can tolerate hardware failures and deliver results.  How PyTorch is tackling these challenges In order to tackle the above-listed challenges, Dzhulgakov says Facebook develops systems that can take up a training job and perform optimizations focused on performance for the performance-critical pieces. The system also applies “recipes for reliability” so that the developer written modeling code is automatically transformed. The Jit package comes into the picture here and acts like a key factor that is built to capture the structure of the Python program with minimal changes. The main goal of the Jit package is to make this process almost seamless. He asserts that PyTorch has been successful since it feels like regular programming in Python and most of its users start developing in traditional PyTorch mode (eager mode) just by writing and prototyping in the program. “For the subset of promising models which shall show what results you need to bring to production either scale up, so you can apply techniques provided by Jit to exist mental codes and annotated in order to run in so-called script code.”   The Jit is like a subset of Python with a thread list of request semantics, which allows the user to apply transparent transformations for the eager mode to the user. The annotations include adding a few lines of Python code on top of the function in such a way that it can be done incrementally on function by function or module by module fashion. This hybrid fashion ensures that the model works along the way. Such powerful PyTorch tools permit the user to share the same code base between research and production environments.  Next, Dzhulgakov deduces that the common factor between research and production is that both teams of developers work on the same code base built on top of PyTorch. Thus, they share the codes among the teams that have a common domain like text classification or object detection or reinforcement learning. These developers prototype models, train new algorithms and address new tasks for quickly transitioning this functionality to the opposite environment. Watch the full talk to see Dzhulgakov’s examples of PyTorch bridging the gap between research and production at Facebook. If you want to become an expert at implementing deep learning applications in PyTorch, check out our latest book Deep Learning with PyTorch 1.x - Second Edition written by Sri. Yogesh K., Laura Mitchell, and Et al. This book will show you how to apply neural networks to domains such as computer vision and NLP. It will also guide you to build, train, and scale a model with PyTorch and cover complex neural networks such as GANs and autoencoders for producing text and images. NVIDIA releases Kaolin, a PyTorch library to accelerate research in 3D computer vision and AI Introducing ESPRESSO, an open-source, PyTorch based, end-to-end neural automatic speech recognition (ASR) toolkit for distributed training across GPUs Facebook releases PyTorch 1.3 with named tensors, PyTorch Mobile, 8-bit model quantization, and more Transformers 2.0: NLP library with deep interoperability between TensorFlow 2.0 and PyTorch, and 32+ pretrained models in 100+ languages PyTorch announces the availability of PyTorch Hub for improving machine learning research reproducibility
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Sugandha Lahoti
28 Nov 2019
6 min read
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TensorFlow.js contributor Kai Sasaki on how TensorFlow.js eases web-based machine learning application development

Sugandha Lahoti
28 Nov 2019
6 min read
Running Machine Learning applications on the web browser is one of the hottest trends in software development right now. Many notable machine learning projects are being built with Tensorflow.js. It is one of the most popular frameworks for building performant machine learning applications that run smoothly in a web browser. Recently, we spoke with Kai Sasaki, who is one of the initial contributors to TensorFlow.js. He talked about current and future versions of TF.js, how it compares to other browser-based ML tools and his contributions to the community. He also shared his views on why he thinks Javascript good for Machine Learning. If you are a web developer with working knowledge of Javascript who wants to learn how to integrate machine learning techniques with web-based applications, we recommend you to read the book, Hands-on Machine Learning with TensorFlow.js. This hands-on course covers important aspects of machine learning with TensorFlow.js using practical examples. Throughout the course, you'll learn how different algorithms work and follow step-by-step instructions to implement them through various examples. On how TensorFlow.js has improved web-based machine learning How do you think Machine Learning for the Web has evolved in the last 2-3 years? What are some current applications of web-based machine learning and TensorFlow.js? What can we expect in future releases? Machine Learning on the web platform is a field attracting more developers and machine learning practitioners. There are two reasons. First, the web platform is universally available. The web browser mostly provides us a way to access the underlying resource transparently. The second reason is security.raining a model on the client-side means you can keep sensitive data inside the client environment as the entire training process is completed on the client-side itself. The data is not sent to the cloud, making it more secure and less susceptible to vulnerabilities or hacking. In future releases as well, TensorFlow.js is expected to provide more secure and accessible functionalities. You can find various kinds of TensorFlow.js based applications here. How does TensorFlow.js compare with other web and browser-based machine learning tools? Does it make web-based machine learning application development easier? The most significant advantage of TensorFlow.js is the full compatibility of the TensorFlow ecosystem. Not only can a TensorFlow model be seamlessly used in TensorFlow.js, tools for visualization and model deployment in the TensorFlow ecosystem can also be used in TensorFlow.js. TensorFlow 2 was released in October. What are some new changes made specific to TensorFlow.js as a part of TF 2.0 that machine learning developers will find useful? What are your first impressions of this new release? Although there is nothing special related to TensorFlow 2.0, the full support of new backends is actively developed, such as WASM and WebGPU. These hardware acceleration mechanisms provided by the web platform can enhance performance for any TensorFlow.js application. It surely makes the potential of TensorFlow.js stronger and possible use cases broader. On Kai’s experience working on his book, Hands-on Machine Learning with TensorFlow.js Tell us the motivation behind writing your book Hands-on Machine Learning with TensorFlow.js. What are some of your favorite chapters/projects from the book? TensorFlow.js does not have much history because only three years have passed since its initial publication. Due to the lack of resources to learn TensorFlow.js usage, I was motivated to write a book illustrating how to using TensorFlow.js practically. I think chapters 4 - 9 of my book Hands-On Machine Learning with TensorFlow.js provide readers good material to practice how to write the ML application with TensorFlow.js. Why Javascript for Machine Learning Why do you think Javascript is good for Machine Learning? What are some of the good machine learning packages available in Javascript? How does it compare to other languages like Python, R, Matlab, especially in terms of performance? JavaScript is a primary programming language in the web platform so it can work as a bridge between the web and machine learning applications. We have several other libraries working similarly. For example, machinelearn.js is a general machine learning framework running with JavaScript. Although JavaScript is not a highly performant language, its universal availability in the web platform is attractive to developers as they can build their machine learning applications that are “write once, run anywhere”. We can compare the performance by running state-of-the-art machine learning models such as MobileNet or ResNet practically. On his contribution towards TF.js You are a contributor for TensorFlow.js and were awarded by the Google Open Source Peer Bonus Program. What were your main contributions? How was your experience working for TF.js? One of the significant contributions I have made was fast Fourier transformation operations. I have created the initial implementation of fft, ifft, rfft and irfft. I also added stft (short term Fourier transformation). These operators are mainly used for performing signal analysis for audio applications. I have done several bug fixes and test enhancements in TensorFlow.js too. What are the biggest challenges today in the field of Machine Learning and AI in web development? What do you see as some of the greatest technology disruptors in the next 5 years? While many developers are writing Python programming languages in the machine learning field, not many web developers have familiarity and knowledge of machine learning in spite of the substantial advantage of the integration between machine learning and web platform. I believe machine learning technologies will be democratized among web developers so that a vast amount of creativity is flourished in the next five years. By cooperating with these enthusiastic developers in the community, I believe the machine learning on the client-side or edge device will be one of the major contributions in the machine learning field. About the author Kai Sasaki works as a software engineer in Treasure Data to build large-scale distributed systems. He is one of the initial contributors to TensorFlow.js and contributes to developing operators for newer machine learning models. He has also received the Google Open Source Peer Bonus in 2018. You can find him on Twitter, Linkedin, and GitHub. About the book Hands-On Machine Learning with TensorFlow.js is a comprehensive guide that will help you easily get started with machine learning algorithms and techniques using TensorFlow.js. Throughout the course, you'll learn how different algorithms work and follow step-by-step instructions to implement them through various examples. By the end of this book, you will be able to create and optimize your own web-based machine learning applications using practical examples. Baidu adds Paddle Lite 2.0, new development kits, EasyDL Pro, and other upgrades to its PaddlePaddle platform. Introducing Spleeter, a Tensorflow based python library that extracts voice and sound from any music track TensorFlow 2.0 released with tighter Keras integration, eager execution enabled by default, and more!
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Sugandha Lahoti
10 Oct 2019
3 min read
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Get Ready for Open Data Science Conference 2019 in Europe and California

Sugandha Lahoti
10 Oct 2019
3 min read
Get ready to learn and experience the very latest in data science and AI with expert-led trainings, workshops, and talks at ​ODSC West 2019 in San Francisco and ODSC Europe 2019 in London. ODSC events are built for the community and feature the most comprehensive breadth and depth of training opportunities available in data science, machine learning, and deep learning. They also provide numerous opportunities to connect, network, and exchange ideas with data science peers and experts from across the country and the world. What to expect at ODSC West 2019 ODSC West 2019 is scheduled to take place in San Francisco, California on Tuesday, Oct 29, 2019, 9:00 AM – Friday, Nov 1, 2019, 6:00 PM PDT. This year, ODSC West will host several networking events, including ODSC Networking Reception, Dinner and Drinks with Data Scientists, Meet the Speakers, Meet the Experts, and Book Signings Hallway Track. Core areas of focus include Open Data Science, Machine Learning & Deep Learning, Research frontiers, Data Science Kick-Start, AI for engineers, Data Visualization, Data Science for Good, and management & DataOps. Here are just a few of the experts who will be presenting at ODSC: Anna Veronika Dorogush, CatBoost Team Lead, Yandex Sarah Aerni, Ph.D., Director of Data Science and Engineering, Salesforce Brianna Schuyler, Ph.D., Data Scientist, Fenix International Katie Bauer, Senior Data Scientist, Reddit, Inc Jennifer Redmon, Chief Data Evangelist, Cisco Systems, Inc Sanjana Ramprasad, Machine Learning Engineer, Mya Systems Cassie Kozyrkov, Ph.D., Chief Decision Scientist, Google Rachel Thomas, Ph.D., Co-Founder, fast.ai Check out the conference’s more industry-leading speakers here. ODSC also conducts the Accelerate AI Business Summit, which brings together leading experts in AI and business to discuss three core topics: AI Innovation, Expertise, and Management. Don’t miss out on the event You can also use code ODSC_PACKT right now to exclusively save 30% before Friday on your ticket to ODSC West 2019. What to expect at ODSC Europe 2019 ODSC Europe 2019 is scheduled to take place in London, the UK on Tuesday, Nov 19, 2019 – Friday, Nov 22, 2019. Europe Talks/Workshops schedule includes Thursday, Nov 21st and Friday, Nov 22nd. It is available to Silver, Gold, Platinum, and Diamond pass holders. Europe Trainings schedule includes Tuesday, November 19th and Wednesday, November 20th. It is available to Training,  Gold ( Wed Nov 20th only), Platinum, and Diamond pass holders. Some talks scheduled to take place include ML for Social Good: Success Stories and Challenges, Machine Learning Interpretability Toolkit, Tools for High-Performance Python, The Soul of a New AI, Machine Learning for Continuous Integration, Practical, Rigorous Explainability in AI, and more. ODSC has released a preliminary schedule with information on attending speakers and their training, workshop, and talk topics. The full schedule is going to be available soon. They’ve also recently added several excellent speakers, including Manuela Veloso, Ph.D. | Head of AI Research, JP Morgan Dr. Wojciech Samek | Head of Machine Learning, Fraunhofer Heinrich Hertz Institute Samik Chandanara | Head of Analytics and Data Science, JP Morgan Tom Cronin | Head of Data Science & Data Engineering, Lloyds Banking Group Gideon Mann, Ph.D. | Head of Data Science, Bloomberg, LP There are more chances to learn, connect, and share ideas at this year’s event than ever before. Don’t miss out. Use code ODSC_PACKT right now to save 30% on your ticket to ODSC Europe 2019.
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Richard Gall
23 Sep 2019
10 min read
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Machine learning ethics: what you need to know and what you can do

Richard Gall
23 Sep 2019
10 min read
Ethics is, without a doubt, one of the most important topics to emerge in machine learning and artificial intelligence over the last year. While the reasons for this are complex, it nevertheless underlines that the area has reached technological maturity. After all, if artificial intelligence systems weren’t having a real, demonstrable impact on wider society, why would anyone be worried about its ethical implications? It’s easy to dismiss the debate around machine learning and artificial intelligence as abstract and irrelevant to engineers’ and developers’ immediate practical concerns. However this is wrong. Ethics needs to be seen as an important practical consideration for anyone using and building machine learning systems. If we fail to do so the consequences could be serious. The last 12 months has been packed with stories of artificial intelligence not only showing theoretical bias, but also causing discriminatory outcomes in the real world. Amazon scrapped its AI tool for hiring last October because it showed significant bias against female job applicants. Even more recently, last month it emerged that algorithms built to detect hate speech online have in-built biases against black people. Although these might seem like edge cases, it’s vital that everyone in the industry takes responsibility. This isn’t something we can leave up to regulation or other organizations the people who can really affect change are the developers and engineers on the ground. It’s true that machine learning and artificial intelligence systems will be operating in ways where ethics isn’t really an issue - and that’s fine. But by focusing on machine learning ethics, and thinking carefully about the impact of your work you will ultimately end up building better systems that are more robust and have better outcomes. So with that in mind, let’s look at the practical ways to start thinking about ethics in machine learning and artificial intelligence. Machine learning ethics and bias The first step towards thinking seriously about ethics in machine learning is to think about bias. Once you are aware of how bias can creep into machine learning systems, and how that can have ethical implications, it becomes much easier to identify issues and make changes - or, even better, stop them before they arise. Bias isn’t strictly an ethical issue. It could be a performance issue that’s affecting the effectiveness of your system. But in the conversation around AI and machine learning ethics, it’s the most practical way of starting to think seriously about the issue. Types of machine learning and algorithmic bias Although there are a range of different types of bias, the best place to begin is with two top level concepts. You may have read lists of numerous different biases, but for the purpose of talking about ethics there are two important things to think about. Pre-existing and data set biases Pre-existing biases are embedded in the data on which we choose to train algorithms. While it’s true that just about every data set will be ‘biased’ in some way (data is a representation, after all - there will always be something ‘missing), the point here is that we need to be aware of the extent of the bias and the potential algorithmic consequences. You might have heard terms like ‘sampling bias’, ‘exclusion bias’ and ‘prejudice bias’ - these aren’t radically different. They all result from pre-existing biases about how a data set looks or what it represents. Technical and contextual biases Technical machine learning bias is about how an algorithm is programmed. It refers to the problems that arise when an algorithm is built to operate in a specific way. Essentially, it occurs when the programmed elements of an algorithm fail to properly account for the context in which it is being used. A good example is the plagiarism checker Turnitin - this used an algorithm that was trained to identify strings of texts, which meant it would target non-native English speakers over English speaking ones, who were able to make changes to avoid detection. Although there are, as I’ve said, many different biases in the field of machine learning, by thinking about the data on which your algorithm is trained and the context in which the system is working, you will be in a much better place to think about the ethical implications of your work. Equally, you will also be building better systems that don’t cause unforeseen issues. Read next: How to learn data science: from data mining to machine learning The importance of context in machine learning The most important thing for anyone working in machine learning and artificial intelligence is context. Put another way, you need to have a clear sense of why you are trying to do something and what the possible implications could be. If this is unclear, think about it this way: when you use an algorithm, you’re essentially automating away decision making. That’s a good thing when you want to make lots of decisions at a huge scale. But the one thing you lose when turning decision making into a mathematical formula is context. The decisions an algorithm makes lack context because it is programmed to react in a very specific way. This means contextual awareness is your problem. That’s part of the bargain of using an algorithm. Context in data collection Let’s look at what thinking about context means when it comes to your data set. Step 1: what are you trying to achieve? Essentially, the first thing you’ll want to consider is what you’re trying to achieve. Do you want to train an algorithm to recognise faces? Do you want it to understand language in some way? Step 2: why are you doing this? What’s the point of doing what you’re doing? Sometimes this might be a straightforward answer, but be cautious if the answer is too easy to answer. Making something work more efficiently or faster isn’t really a satisfactory reason. What’s the point of making something more efficient? This is often where you’ll start to see ethical issues emerge more clearly. Sometimes they’re not easily resolved. You might not even be in a position to resolve them yourself (if you’re employed by a company, after all, you’re quite literally contracted to perform a specific task). But even if you do feel like there’s little room to maneuver, it’s important to ensure that these discussions actually take place and that you consider the impact of an algorithm. That will make it easier for you to put safeguarding steps in place. Step 3: Understanding the data set Think about how your data set fits alongside the what and the why. Is there anything missing? How was the data collected? Could it be biased or skewed in some way? Indeed, it might not even matter. But if it does, it’s essential that you pay close attention to the data you’re using. It’s worth recording any potential limitations or issues, so if a problem arises at a later stage in your machine learning project, the causes are documented and visible to others. The context of algorithm implementation The other aspect of thinking about context is to think carefully about how your machine learning or artificial intelligence system is being implemented. Is it working how you thought it would? Is it showing any signs of bias? Many articles about the limitations of artificial intelligence and machine learning ethics cite the case of Microsoft’s Tay. Tay was a chatbot that ‘learned’ from its interactions with users on Twitter. Built with considerable naivety, Twitter users turned Tay racist in a matter of days. Users ‘spoke’ to Tay using racist language, and because Tay learned through interactions with Twitter users, the chatbot quickly became a reflection of the language and attitudes of those around it. This is a good example of how the algorithm’s designers didn’t consider how the real-world implementation of the algorithm would have a negative consequence. Despite, you’d think, the best of intentions, the developers didn’t have the foresight to consider the reality of the world into which they were releasing their algorithmic progeny. Read next: Data science vs. machine learning: understanding the difference and what it means today Algorithmic impact assessments It’s true that ethics isn’t always going to be an urgent issue for engineers. But in certain domains, it’s going to be crucial, particularly in public services and other aspects of government, like justice. Maybe there should be a debate about whether artificial intelligence and machine learning should be used in those contexts at all. But if we can’t have that debate, at the very least we can have tools that help us to think about the ethical implications of the machine learning systems we build. This is where Algorithmic Impact Assessments come in. The idea was developed by the AI Now institute and outlined in a paper published last year, and was recently implemented by the Canadian government. There’s no one way to do an algorithmic impact assessment - the Canadian government uses a questionnaire “designed to help you assess and mitigate the risks associated with deploying an automated decision system.” This essentially provides a framework for those using and building algorithms to understand the scope of their project and to identify any potential issues or problems that could arise. Tools for assessing bias and supporting ethical engineering However, although algorithmic impact assessments can provide you with a solid conceptual grounding for thinking about the ethical implications of artificial intelligence and machine learning systems, there are also a number of tools that can help you better understand the ways in which algorithms could be perpetuating biases or prejudices. One of these is FairML, “an end-to- end toolbox for auditing predictive models by quantifying the relative significance of the model's inputs” - helping engineers to identify the extent to which algorithmic inputs could cause harm or bias - while another is LIME (Local Interpretable Model Agnostic Explanations). LIME is not dissimilar to FairML. it aims to understand why an algorithm makes the decisions it does by ‘perturbing’ inputs and seeing how this affects its outputs. There’s also Deon, which is a lot like a more lightweight, developer-friendly version of an algorithmic assessment impact. It’s a command line tool that allows you to add an ethics checklist to your projects. All these tools underline some of the most important elements in the fight for machine learning ethics. FairML and LIME are both attempting to make interpretability easier, while Deon is making it possible for engineers to bring a holistic and critical approach directly into their day to day work. It aims to promote transparency and improve communication between engineers and others. The future of artificial intelligence and machine learning depends on developers taking responsibility Machine learning and artificial intelligence are hitting maturity. They’re technologies that are now, after decades incubated in computer science departments and military intelligence organizations, transforming and having an impact in a truly impressive range of domains. With this maturity comes more responsibility. Ethical questions arise as machine learning affects change everywhere, spilling out into everything from marketing to justice systems. If we can’t get machine learning ethics right, then we’ll never properly leverage the benefits of artificial intelligence and machine learning. People won’t trust it and legislation will start to severely curb what it can do. It’s only by taking responsibility for its effects and consequences that we can be sure it will not only have a transformative impact on the world, but also one that’s safe and for the benefit of everyone.
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Vincy Davis
16 Sep 2019
14 min read
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How artificial intelligence and machine learning can help us tackle the climate change emergency

Vincy Davis
16 Sep 2019
14 min read
“I don’t want you to be hopeful. I want you to panic. I want you to feel the fear I feel every day. And then I want you to act on changing the climate”- Greta Thunberg Greta Thunberg is a 16-year-old Swedish schoolgirl, who is famously called as a climate change warrior. She has started an international youth movement against climate change and has been nominated as a candidate for the Nobel Peace Prize 2019 for climate activism. According to a recent report by the Intergovernmental Panel (IPCC), climate change is seen as the top global threat by many countries. The effects of climate change is going to make 1 million species go extinct, warns a UN report. The Earth’s rising temperatures are fueling longer and hotter heat waves, more frequent droughts, heavier rainfall, and more powerful hurricanes. Antarctica is breaking. Indonesia, the world's 4th most populous country, just shifted its capital from Jakarta because it's sinking. Singapore's worried investments are moving away. Last year, Europe experienced an  'extreme year' for unusual weather events. After a couple of months of extremely cold weather, heat and drought plagued spring and summer with temperatures well above average in most of the northern and western areas. The UK Parliament has declared ‘climate change emergency’ after a series of intense protests earlier this month. More than 1,200 people were killed across South Asia due to heavy monsoon rains and intense flooding (in some places it was the worst in nearly 30 years). The CampFire, in November 2018, was the deadliest and most destructive in California’s history, causing the death of at least 85 people and destroying about 14,000 homes. Australia’s most populous state New South Wales suffered from an intense drought in 2018. According to a report released by the UN last year, there are “Only 11 Years Left to Prevent Irreversible Damage from Climate Change”.  Addressing climate change: How ARTIFICIAL INTELLIGENCE (AI) can help? As seen above, environmental impacts due to climate changes are clear, the list is vast and depressing. It is important to address climate change issues as they play a key role in the workings of a natural ecosystem like change in the nature of global rainfall, diminishing ice-sheets, and other factors on which the human economy and the civilization depends on. With the help of Artificial Intelligence (AI), we can increase our probability of becoming efficient, or at least slow down the damage caused by climate change. In the recently held ICLR 2019 (International Conference on Learning Representations), Emily Shuckburgh, a Climate scientist and deputy head of the Polar Oceans team at the British Antarctic Survey highlighted the need of actionable information on climate risk. It elaborated on how we can monitor, treat and find a solution to the climate changes using machine learning. Also mentioned is, how AI can synthesize and interpolate different datasets within a framework that will allow easy interrogation by users and near-real time ingestion of new data. According to MIT tech review on climate changes, there are three approaches to address climate change: mitigation, navigation and suffering. Technologies generally concentrate on mitigation, but it’s high time that we give more focus to the other two approaches. In a catastrophically altered world, it would be necessary to concentrate on adaptation and suffering. This review states that, the mitigation steps have had almost no help in preserving fossil fuels. Thus it is important for us to learn to adapt to these changes. Building predictive models by relying on masses of data will also help in providing a better idea of how bad the effect of a disaster can be and help us to visualize the suffering. By implementing Artificial Intelligence in these approaches, it will help not only to reduce the causes but also to adapt to these climate changes. Using AI, we can predict the accurate status of climate change, which will help create better futuristic climate models. These predictions can be used to identify our biggest vulnerabilities and risk zones. This will help us to respond in a better way to the impact of climate change such as hurricanes, rising sea levels, and higher temperatures. Let’s see how Artificial Intelligence is being used in all the three approaches - Mitigation: Reducing the severity of climate change Looking at the extreme climatic changes, many researchers have started exploring how AI can step-in to reduce the effects of climate change. These include ways to reduce greenhouse gas emissions or enhance the removal of these gases from the atmosphere. In view of consuming less energy, there has been an active increase in technologies to use energy smartly. One such startup is the ‘Verv’. It is an intelligent IoT hub which uses patented AI technology to give users the authority to take control of their energy usage. This home energy system provides you with information about your home appliances and other electricity data directly from the mains, which helps to reduce your electricity bills and lower your carbon footprint. ‘Igloo Energy’ is another system which helps customers use energy efficiently and save money. It uses smart meters to analyse behavioural, property occupancy and surrounding environmental data inputs to lower the energy consumption of users. ‘Nnergix’ is a weather analytics startup focused in the renewable energy industry. It collects weather and energy data from multiple sources from the industry in order to feed machine learning based algorithms to run several analytic solutions with the main goal to help any system become more efficient during operations and reduce costs. Recently, Google announced that by using Artificial Intelligence, it’s wind energy has boosted up to 20 percent. A neural network is trained on the widely available weather forecasts and historical turbine data. The DeepMind system is configured to predict the wind power output 36 hours ahead of actual generation. The model then recommends to make hourly delivery commitments to the power grid a full day in advance, based on the predictions. Large industrial systems are the cause of 54% of global energy consumption. This high-level of energy consumption is the primary contributor to greenhouse gas emissions. In 2016, Google’s ‘DeepMind’ was able to reduce the energy required to cool Google Data Centers by 30%. Initially, the team made a general purpose learning algorithm which was developed into a full-fledged AI system with features including continuous monitoring and human override. Just last year, Google has put an AI system in charge of keeping its data centers cool. Every five minutes, AI pulls a snapshot of the data center cooling system from thousands of sensors. This data is fed into deep neural networks, which predicts how different choices will affect future energy consumption. The neural networks are trained to maintain the future PUE (Power Usage Effectiveness) and to predict the future temperature and pressure of the data centre over the next hour, to ensure that any tweaks did not take the data center beyond its operating limits. Google has found that the machine learning systems were able to consistently achieve a 30 percent reduction in the amount of energy used for cooling, the equivalent of a 15 percent reduction in overall PUE. As seen, there are many companies trying to reduce the severity of climate change. Navigation: Adapting to current conditions Though there have been brave initiatives to reduce the causes of climate change, they have failed to show any major results. This could be due to the increasing demand for energy resources, which is expected to grow immensely globally. It is now necessary to concentrate more on adapting to climate change, as we are in a state where it is almost impossible to undo its effects. Thus, it is better to learn and navigate through this climate change. A startup in Berlin, called ‘GreenAdapt’ has created a software using AI, which can tackle local impacts induced both by gradual changes and changes of extreme weather events such as storms. It identifies  effects of climatic changes and proposes adequate adaptation measures. Another startup called ‘Zuli’ has a smartplug that reduces energy use. It contains sensors that can estimate energy usage, wirelessly communicate with your smartphone, and accurately sense your location. A firm called ‘Gridcure’ provides real-time analytics and insights for energy and utilities. It helps power companies recover losses and boost revenue by operating more efficiently. It also helps them provide better delivery to consumers, big reductions in energy waste, and increased adoption of clean technologies. With mitigation and navigation being pursued enough, let’s see how firms are working on futuristic goals. Visualization: Predicting the future It is also equally important to visualize accurate climate models, which will help humans to cope up with the aftereffects of climate change. Climate models are mathematical representations of the Earth's climate system, which takes into account humidity, temperature, air pressure, wind speed and direction, as well as cloud cover and predict future weather conditions. This can help in tackling disasters. It’s also imperative to fervently increase our information on global climate changes which will help to create more accurate models. A startup modeling firm called ‘Jupiter’ is trying to better the accuracy of predictions regarding climate changes. It makes physics-based and Artificial Intelligence-powered decisions using data from millions of ground-based and orbital sensors. Another firm, ‘BioCarbon Engineering’ plans to use drones which will fly over potentially suitable areas and compile 3D maps. Then, it will scatter small containers over the best areas containing fertilized seeds as well as nutrients and moisture gel. In this way, 36,000 trees can be planted every day in a way that is cheaper than other methods. After planting, drones will continue to monitor the germinating seeds and deliver further nutrients when necessary to ensure their healthy growth. This could help to absorb carbon dioxide from the atmosphere. Another initiative is by a ETH doctoral student at the Functional Materials Laboratory, who has developed a cooling curtain made of a porous triple-layer membrane as an alternative to electrically powered air conditioning. In 2017, Microsoft came up with ‘AI for Earth’ initiative, which primarily focuses on climate conservation, biodiversity, etc. AI for Earth awards grants to projects that use artificial intelligence to address critical areas that are vital for building a sustainable future. Microsoft is also using its cloud computing service Azure, to give computing resources to scientists working on environmental sustainability programs. Intel has deployed Artificial Intelligence-equipped Drones in Costa Rica to construct models of the forest terrain and calculate the amount of carbon being stored based on tree height, health, biomass, and other factors. The collected data about carbon capture can enhance management and conservation efforts, support scientific research projects on forest health and sustainability, and enable many other kinds of applications. The ‘Green Horizon Project from IBM’ analyzes environmental data and predicts pollution as well as tests scenarios that involve pollution-reducing tactics. IBM's Deep Thunder’ group works with research centers in Brazil and India to accurately predict flooding and potential mudslides due to the severe storms. As seen above, there are many organizations and companies ranging from startups to big tech who have understood the adverse effects of climate change and are taking steps to address them. However, there are certain challenges/limitations acting as a barrier for these systems to be successful. What do big tech firms and startups lack? Though many big tech and influential companies boast of immense contribution to fighting climate change, there have been instances where these firms get into lucrative deals with oil companies. Just last year, Amazon, Google and Microsoft struck deals with oil companies to provide cloud, automation, and AI services to them. These deals were published openly by Gizmodo and yet didn’t attract much criticism. This trend of powerful companies venturing into oil businesses even after knowing the effects of dangerous climate changes is depressing. Last year, Amazon quietly launched the ‘Amazon Sustainability Data Initiative’.It helps researchers store many weather observations and forecasts, satellite images and metrics about oceans, air quality so that they can be used for modeling and analysis. This encourages organizations to use the data to make decisions which will encourage sustainable development. This year, Amazon has expanded its vision by announcing ‘Shipment Zero’ to make all Amazon shipments with 50% net zero by 2030, with a wider aim to make it 100% in the future. However, Shipment Zero only commits to net carbon reductions. Recently, Amazon ordered 20,000 diesel vans whose emissions will need to be offset with carbon credits. Offsets can entail forest management policies that displace indigenous communities, and they do nothing to reduce diesel pollution which disproportionately harms communities of color. Some in the industry expressed disappointment that Amazon’s order is for 20,000 diesel vans — not a single electric vehicle. In April, Over 4,520 Amazon employees organized against Amazon’s continued profiting from climate devastation. They signed an open letter addressed to Jeff Bezos and Amazon board of directors asking for a company-wide action plan to address climate change and an end to the company’s reliance on dirty energy resources. Recently, Microsoft doubled its internal carbon fee to $15 per metric ton on all carbon emissions. The funds from this higher fee will maintain Microsoft’s carbon neutrality and help meet their sustainability goals. On the other hand, Microsoft is also two years into a seven-year deal—rumored to be worth over a billion dollars—to help Chevron, one of the world’s largest oil companies, better extract and distribute oil.  Microsoft Azure has also partnered with Equinor, a multinational energy company to provide data services in a deal worth hundreds of millions of dollars. Instead of gaining profit from these deals, Microsoft could have taken a stand by ending partnerships with these fossil fuel companies which accelerate oil and gas exploration and extraction. With respect to smaller firms, often it is difficult for a climate-focused conservative startup to survive due to the dearth of finance. Many such organizations are small and relatively weak as they struggle to rise in a sector with little apathy and lack of steady financing. Also startups being non-famous, it is difficult for them to market their ideas and convince people to try their systems. They always need a commercial boost to find more takers. Pitfalls of using Artificial Intelligence for climate preservation Though AI has enormous potential to help us create a sustainable future, it is only part of a bigger set of tools and pathways needed to reach the goal. It also comes with its own limitations and side effects. An inability to control malicious AI can cause unexpected outcomes. Hackers can use AI to develop smart malware that interfere with early warnings, enable bad actors to control energy, transportation or other critical systems and could also get them access to sensitive data. This could result in unexpected outcomes at crucial output points for AI systems. AI bias, is another dangerous phenomena, that can give an irrational result to a working system. Bias in an AI system mainly occurs in the data or in the system’s algorithmic model which may produce incorrect results in its functions and security. [dropcap]M[/dropcap]ore importantly, we should not rely on Artificial Intelligence alone to fight the effects of climate change. Our focus should be to work on the causes of climate change and try to minimize it, from an individual level. Even governments in every country must contribute, by initiating “climate policies” which will help its citizens in the long run. One vital task would be to implement quick responses in case of climate emergencies. Like the recent case of Odisha storms, the pinpoint accuracy by the Indian weather association helped to move millions of people to safe spaces, resulting in minimum casualties. Next up in Climate Amazon employees plan to walkout for climate change during the Sept 20th Global Climate Strike Machine learning experts on how we can use machine learning to mitigate and adapt to the changing climate Now there’s a CycleGAN to visualize the effects of climate change. But is this enough to mobilize action?
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Vincy Davis
21 Jun 2019
16 min read
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Deepfakes House Committee Hearing: Risks, Vulnerabilities and Recommendations

Vincy Davis
21 Jun 2019
16 min read
Last week, the House Intelligence Committee held a hearing to examine the public risks posed by “deepfake” videos. Deepfake is identified as a technology that alters audio or video and then is passed off as true or original content. In this hearing, experts on AI and digital policy highlighted to the committee, deepfakes risk to national security, upcoming elections, public trust and the mission of journalism. They also offered potential recommendations on what Congress could do to combat deepfakes and misinformation. The chair of the committee Adam B. Schiff, initiated the hearing by stating that it is time to regulate the technology of deepfake videos as it is enabling sinister forms of deception and disinformation by malicious actors. He adds that “Advances in AI or machine learning have led to the emergence of advance digitally doctored type of media, the so-called deepfakes that enable malicious actors to foment chaos, division or crisis and have the capacity to disrupt entire campaigns including that for the Presidency.” For a quick glance, here’s a TL;DR: Jack Clerk believes that governments should be in the business of measuring and assessing deepfake threats by looking directly at the scientific literature and developing a base knowledge of it. David Doermann suggests that tools and processes which can identify fake content should be made available in the hands of individuals, rather than relying completely on the government or on social media platforms to police content. Danielle Citron warns that the phenomenon of deepfake is going to be increasingly felt by women and minorities and for people from marginalized communities. Clint Watts provides a list of recommendations which should be implemented to prohibit U.S. officials, elected representatives and agencies from creating and distributing false and manipulated content. A unified standard should be followed by all social media platforms. Also they should be pressurized to have a 10-15 seconds delay in all videos, so that they can decide, to label a particular video or not. Regarding 2020 Presidential election: State governments and social media companies should be ready with a response plan, if a fake video surfaces to cause disrupt. It was also recommended that the algorithms to make deepfakes should be open sourced. Laws should be altered, and strict actions should be awarded, to discourage deepfake videos. Being forewarned is forearmed in case of deepfake technology Jack Clerk, OpenAI Policy Director, highlighted in his testimony that he does not think A.I. is the cause of any disruption, but actually is an “accelerant to an issue which has been with us for some time.'' He adds that computer software aligned with A.I. technology has become significantly cheaper and more powerful, due to its increased accessibility. This has led to its usage in audio or video editing, which was previously very difficult. Similar technologies  are being used for production of synthetic media. Also deepfakes are being used in valuable scientific research. Clerk suggests that interventions should be made to avoid its misuse. He believes that “it may be possible for large-scale technology platforms to try and develop and share tools for the detection of malicious synthetic media at both the individual account level and the platform level. We can also increase funding.” He strongly believes that governments should be in the business of measuring and assessing these threats by looking directly at the scientific literature and developing a base knowledge. Clerk concludes saying that “being forewarned is forearmed here.” Make Deepfake detector tools readily availaible David Doermann, the former Project Manager at the Defense Advanced Research Projects Agency mentions that the phrase ‘seeing is believing’ is no longer true. He states that there is nothing fundamentally wrong or evil about the technology, like basic image and video desktop editors, deepfakes is only a tool. There are a lot of positive applications of generative networks just as there are negative ones. He adds that, as of today, there are some solutions that can identify deepfakes reliably. However, Doermann fears that it’s only a matter of time before the current detection capabilities will be rendered less effective. He adds that “it's likely to get much worse before it gets much better.” Doermann suggests that tools and processes which can identify such fake content should be made available in the hands of individuals, rather than relying completely on the government or on social media platforms to police content. At the same time, there should also be ways to verify it or prove it or easily report it. He also hopes that automated detection tools will be developed, in the future, which will help in filtering and detection at the front end of the distribution pipeline. He also adds that “appropriate warning labels should be provided, which suggests that this is not real or not authentic, or not what it's purported to be. This would be independent of whether this is done and the decisions are made, by humans, machines or a combination.” Groups most vulnerable to Deepfake attacks Women and minorities Danielle Citron, a Law Professor at the University of Maryland, describes Deepfake as “particularly troubling when they're provocative and destructive.” She adds that, we as humans, tend to believe what our eyes and ears are telling us and also tend to share information that confirms our biases. It’s particularly true when that information is novel and negative, so the more salacious, we're more willing to pass it on. She also specifies that the deepfakes on social media networks are ad-driven. When all of this is put together, it turns out that the more provocative the deepfake is, the salacious will be the spread virally.  She also informed the panel committee about an incident, involving an investigative journalist in India, who had her posters circulated over the internet and deepfake sex videos, with her face morphed into pornography, over a provocative article. Citron thus states that “the economic and the social and psychological harm is profound”. Also based on her work in cyber stalking, she believes that this phenomenon is going to be increasingly felt by women and minorities and for people from marginalized communities. She also shared other examples explaining the effect of deepfake on trades and businesses. Citron also highlighted that “We need a combination of law, markets and really societal resilience to get through this, but the law has a modest role to play.” She also mentioned that though there are laws to sue for defamation, intentional infliction of emotional distress, privacy torture, these procedures are quite expensive. She adds that criminal law offers very less opportunity for the public to push criminals to the next level. National security Clint Watts, a Senior Fellow at the Foreign Policy Research Institute provided insight into how such technologies can affect national security. He says that “A.I. provides purveyors of disinformation to identify psychological vulnerabilities and to create modified content digital forgeries advancing false narratives against Americans and American interests.” Watts suspects that Russia, “being an enduring purveyor of disinformation is and will continue to pursue the acquisition of synthetic media capability, and employ the output against adversaries around the world.” He also adds that China, being the U.S. rival, will join Russia “to get vast amounts of information stolen from the U.S. The country has already shown a propensity to employ synthetic media in broadcast journalism. They'll likely use it as part of disinformation campaigns to discredit foreign detractors, incite fear inside western-style democracy and then, distort the reality of audiences and the audiences of America's allies.” He also mentions that deepfake proliferation can present a danger to American constituency by demoralizing it. Watts suspects that the U.S. diplomats and military personnel deployed overseas, will be prime target for deepfake driven disinformation planted by adversaries. Watts provided a list of recommendations which should be implemented to “prohibit U.S. officials, elected representatives and agencies from creating and distributing false and manipulated content.” The U.S. government must be the sole purveyor of facts and truth to constituents, assuring the effective administration of democracy via productive policy debate from a shared basis of reality. Policy makers should work jointly with social media companies to develop standards for content and accountability. The U.S. government should partner with private sectors to implement digital verification designating a date, time and physical origination of the content. Social media companies should start labeling videos, and forward the same across all platforms. Consumers should be able to determine the source of the information and whether it's the authentic depiction of people and events. The U.S. government from a national security perspective, should maintain intelligence on capabilities of adversaries to conduct such information. The departments of defense and state should immediately develop response plans, for deepfake smear campaigns and mobilizations overseas, in an attempt to mitigate harm. Lastly he also added that public awareness of deepfakes and signatures, will assist in tamping down attempts to subvert the  U.S. democracy and incite violence. Schiff asked the witnesses, if it's “time to do away with the immunity that social media platforms enjoy”, Watts replied in the affirmative and listed suggestions in three particular areas. If social media platforms see something spiking in terms of virality, it should be put in a queue for human review, linked to fact checkers, then down rate it and don't let it into news feeds. Also make the mainstream understand what is manipulated content. Anything related to outbreaks of violence and public safety should be regulated immediately. Anything related to elected officials or public institutions, should immediately be flagged and pulled down and checked and then a context should be given to it. Co-chair of the committee, Devin Nunes asked Citron what kind of filters can be placed on these tech companies, as “it's not developed by partisan left wing like it is now, where most of the time, it's conservatives who get banned and not democrats”. Citron suggested that proactive filtering won’t be possible and hence companies should react responsibly and should be bipartisan. She added that “but rather, is this a misrepresentation in a defamatory way, right, that we would say it's a falsehood that is harmful to reputation. that's an impersonation, then we should take it down. This is the default I am imagining.” How laws could be altered according to the changing times, to discourage deepfake videos Citron says that laws could be altered, like in the case of Section 230 C. It states that “No speaker or publisher -- or no online service shall be treated as a speaker or publisher of someone else's content.” This law can be altered to “No online service that engages in reasonable content moderation practices shall be treated as a speaker or publisher of somebody else's content.” Citron believes that avoiding reasonability could lead to negligence of law. She also adds that “I've been advising Twitter and Facebook all of the time. There is meaningful reasonable practices that are emerging and have emerged in the last ten years. We already have a guide, it's not as if this is a new issue in 2019. So we can come up with reasonable practices.” Also Watts added that if any adversary from big countries like China, Iran, Russia makes a deepfake video to push the US downwards, we can trace them back if we have aggressive laws at our hand. He says it could be anything from an “arrest and extradition, if the sanction permits, response should be individually, or in terms of cyber response”, could help us to discourage deepfake. How to slow down the spread of videos One of the reasons that these types of manipulated images gain traction is because it's almost instantaneous - they can be shared around the world, shared across platforms in a few seconds. Doermann says that these social media platforms must be pressurized to have a 10-15 seconds delay, so that it can be decided whether to label a particular video or not. He adds that “We've done it for child pornography, we've done it for human trafficking, they're serious about those things. This is another area that's a little bit more in the middle, but I think they can take the same effort in these areas to do that type of triage.” This delay will allow third parties or fact checkers to decide on the authenticity of videos and label them. Citron adds that this is where labelling a particular video can help, “I think it is incredibly important and there are times in which, that's the perfect rather than second best, and we should err on the side of inclusion and label it as synthetic.” The representative of Ohio, Brad Wenstrup added that we can have internal extradition laws, which can punish somebody when “something comes from some other country, maybe even a friendly country, that defames and hurts someone here”. There should be an agreement among nations that “we'll extradite those people and they can be punished in your country for what they did to one of your citizens.” Terri Sewell, the Representative of Alabama further probed about the current scenario of detecting fake videos, to which Doermann replied that currently we have enough solutions to detect a fake video, however with a constant delay of 15-20 minutes. Deepfakes and 2020 Presidential elections Watts says that he’s concerned about deepfakes acting on the eve of election day 2020. Foreign adversaries may use a standard disinformation approach by “using an organic content that suits their narrative and inject it back.” This can escalate as more people are making deepfakes each year. He also added that “Right now I would be very worried about someone making a fake video about electoral systems being out or broken down on election day 2020.” So state governments and social media companies should be ready with a response plan in the wake of such an event. Sewell then asked the witnesses for suggestions on campaigns to political parties/candidates so that they are prepared for the possibility of deepfake content. Watts replied that the most important thing to counter fake content would be a unified standard, that all the social media industries should follow. He added that “if you're a manipulator, domestic or international, and you're making deep fakes, you're going to go to whatever platform allows you to post anything from inauthentic accounts. they go to wherever the weak point is and it spreads throughout the system.” He believes that this system would help counter extremism, disinformation and political smear campaigns. Watts added any sort of lag in responding to such videos should be avoided as “any sort of lag in terms of response allows that conspiracy to grow.” Citron also pointed out that firstly all candidates should have a clear policy about deep fakes and should commit that they won’t use them or spread them. Should the algorithms to make deepfakes be open sourced? Doermann answered that the algorithms of deepfakes have to be absolutely open sourced. He says that though this might help adversaries, but they are anyway going to learn about it. He believes this is significant as, “We need to get this type of stuff out there. We need to get it into the hands of users. There are companies out there that are starting to make these types of things.” He also states that people should be able to use this technology. The more we educate them, more the tools they learn, more the correct choices people can make. On Mark Zuckerberg’s deepfake video On being asked to comment on the decision of Mark Zuckerberg to not take down his deepfake video from his own platform, Facebook, Citron replied that Mark gave a perfect example of “satire and parody”, by not taking down the video. She added that private companies can make these kinds of choices, as they have an incredible amount of power, without any liability, “it seemed to be a conversation about the choices they make and what does that mean for society. So it was incredibly productive, I think.” Watts also opined that he likes Facebook for its consistency in terms of enforcement and that they are always trying to learn better things and implement it. He adds that he really like Facebook as its always ready to hear “from legislatures about what falls inside those parameters. The one thing that I really like is that they're doing is identifying inauthentic account creation and inauthentic content generation, they are enforcing it, they have increased the scale,and it is very very good in terms of how they have scaled it up, it’s not perfect, but it is better.”   Read More: Zuckberg just became the target of the world’s first high profile white hat deepfake op. Can Facebook come out unscathed? On the Nancy Pelosi doctored video Schiff asked the witnesses if there is any account on the number of millions of people who have watched the doctored video of Nancy Pelosi, and an account of how many of them ultimately got to know that it was not a real video. He said he’s asking this as according to psychologists, people never really forget their once constructed negative impression. Clarke replied that “Fact checks and clarifications tend not to travel nearly as far as the initial news.” He added that its becomes a very general thing as “If you care, you care about clarifications and fact checks. but if you're just enjoying media, you're enjoying media. You enjoy the experience of the media and the absolute minority doesn’t care whether it's true.” Schiff also recalled how in 2016, “some foreign actresses, particularly Russia had mimicked black lives matter to push out continent to racially divide people.” Such videos gave the impression of police violence, on people of colour. They “certainly push out videos that are enormously jarring and disruptive.” All the information revealed in the hearing was described as “scary and worrying”, by one of the representatives. The hearing was ended by Schiff, the chair of the committee, after thanking all the witnesses for their testimonies and recommendations. For more details, head over to the full Hearing on deepfake videos by the House Intelligence Committee. Worried about Deepfakes? Check out the new algorithm that manipulate talking-head videos by altering the transcripts Lawmakers introduce new Consumer privacy bill and Malicious Deep Fake Prohibition Act to support consumer privacy and battle deepfakes Machine generated videos like Deepfakes – Trick or Treat?
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Sugandha Lahoti
11 Jun 2019
10 min read
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Deep learning models have massive carbon footprints, can photonic chips help reduce power consumption?

Sugandha Lahoti
11 Jun 2019
10 min read
Most of the recent breakthroughs in Artificial Intelligence are driven by data and computation. What is essentially missing is the energy cost. Most large AI networks require huge number of training data to ensure accuracy. However, these accuracy improvements depend on the availability of exceptionally large computational resources. The larger the computation resource, the more energy it consumes. This  not only is costly financially (due to the cost of hardware, cloud compute, and electricity) but is also straining the environment, due to the carbon footprint required to fuel modern tensor processing hardware. Considering the climate change repercussions we are facing on a daily basis, consensus is building on the need for AI research ethics to include a focus on minimizing and offsetting the carbon footprint of research. Researchers should also put energy cost in results of research papers alongside time, accuracy, etc. The process of deep learning outsizing environmental impact was further highlighted in a recent research paper published by MIT researchers. In the paper titled “Energy and Policy Considerations for Deep Learning in NLP”, researchers performed a life cycle assessment for training several common large AI models. They quantified the approximate financial and environmental costs of training a variety of recently successful neural network models for NLP and provided recommendations to reduce costs and improve equity in NLP research and practice. They have also provided recommendations to reduce costs and improve equity in NLP research and practice. Per the paper, training AI models can emit more than 626,000 pounds of carbon dioxide equivalent—nearly five times the lifetime emissions of the average American car (and that includes the manufacture of the car itself). It is estimated that we must cut carbon emissions by half over the next decade to deter escalating rates of natural disaster. Source This speaks volumes about the carbon offset and brings conversation to the returns on heavy (carbon) investment of deep learning and if it is really worth the marginal improvement in predictive accuracy over cheaper, alternative methods. This news alarmed people tremendously. https://twitter.com/sakthigeek/status/1137555650718908416 https://twitter.com/vinodkpg/status/1129605865760149504 https://twitter.com/Kobotic/status/1137681505541484545         Even if some of this energy may come from renewable or carbon credit-offset resources, the high energy demands of these models are still a concern. This is because the current energy is derived from carbon-neural sources in many locations, and even when renewable energy is available, it is limited to the equipment produced to store it. The carbon footprint of NLP models The researchers in this paper adhere specifically to NLP models. They looked at four models, the Transformer, ELMo, BERT, and GPT-2, and trained each on a single GPU for up to a day to measure its power draw. Next, they used the number of training hours listed in the model’s original papers to calculate the total energy consumed over the complete training process. This number was then converted into pounds of carbon dioxide equivalent based on the average energy mix in the US, which closely matches the energy mix used by Amazon’s AWS, the largest cloud services provider. Source The researchers found that environmental costs of training grew proportionally to model size. It exponentially increased when additional tuning steps were used to increase the model’s final accuracy. In particular, neural architecture search had high associated costs for little performance benefit. Neural architecture search is a tuning process which tries to optimize a model by incrementally tweaking a neural network’s design through exhaustive trial and error. The researchers also noted that these figures should only be considered as baseline. In practice, AI researchers mostly develop a new model from scratch or adapt an existing model to a new data set, both require many more rounds of training and tuning. Based on their findings, the authors recommend certain proposals to heighten the awareness of this issue to the NLP community and promote mindful practice and policy: Researchers should report training time and sensitivity to hyperparameters. There should be a standard, hardware independent measurement of training time, such as gigaflops required to convergence. There should also be a  standard measurement of model sensitivity to data and hyperparameters, such as variance with respect to hyperparameters searched. Academic researchers should get equitable access to computation resources. This trend toward training huge models on tons of data is not feasible for academics, because they don’t have the computational resources. It will be more cost effective for academic researchers to pool resources to build shared compute centers at the level of funding agencies, such as the U.S. National Science Foundation. Researchers should prioritize computationally efficient hardware and algorithms. For instance, developers could aid in reducing the energy associated with model tuning by providing easy-to-use APIs implementing more efficient alternatives to brute-force. The next step is to introduce energy costs as a standard metric, that researchers are expected to report their findings. They should also try to minimise carbon footprint by developing compute efficient training methods such as new ML algos, or new engineering tools to make existing ones more compute efficient. Above all, we need to formulate strict public policies that steer digital technologies toward speeding a clean energy transition while mitigating the risks. Another factor which contributes to high energy consumptions are Optical neural networks which are used for most deep learning tasks. To tackle that issue, researchers and major tech companies — including Google, IBM, and Tesla — have developed “AI accelerators,” specialized chips that improve the speed and efficiency of training and testing neural networks. However, these AI accelerators use electricity and have a theoretical minimum limit for energy consumption. Also, most present day ASICs are based on CMOS technology and suffer from the interconnect problem. Even in highly optimized architectures where data are stored in register files close to the logic units, a majority of the energy consumption comes from data movement, not logic. Analog crossbar arrays based on CMOS gates or memristors promise better performance, but as analog electronic devices, they suffer from calibration issues and limited accuracy. Implementing chips that use light instead of electricity Another group of MIT researchers have developed a “photonic” chip that uses light instead of electricity, and consumes relatively little power in the process. The photonic accelerator uses more compact optical components and optical signal-processing techniques, to drastically reduce both power consumption and chip area. Practical applications for such chips can also include reducing energy consumption in data centers. “In response to vast increases in data storage and computational capacity in the last decade, the amount of energy used by data centers has doubled every four years, and is expected to triple in the next 10 years.” https://twitter.com/profwernimont/status/1137402420823306240 The chip could be used to process massive neural networks millions of times more efficiently than today’s classical computers. How the photonic chip works? The researchers have given a detailed explanation of the chip’s working in their research paper, “Large-Scale Optical Neural Networks Based on Photoelectric Multiplication”. The chip relies on a compact, energy efficient “optoelectronic” scheme that encodes data with optical signals, but uses “balanced homodyne detection” for matrix multiplication. This technique that produces a measurable electrical signal after calculating the product of the amplitudes (wave heights) of two optical signals. Pulses of light encoded with information about the input and output neurons for each neural network layer — which are needed to train the network — flow through a single channel.  Optical signals carrying the neuron and weight data fan out to grid of homodyne photodetectors. The photodetectors use the amplitude of the signals to compute an output value for each neuron. Each detector feeds an electrical output signal for each neuron into a modulator, which converts the signal back into a light pulse. That optical signal becomes the input for the next layer, and so on. Limitation of Photonic accelerators Photonic accelerators generally have an unavoidable noise in the signal. The more light that’s fed into the chip, the less noise and greater accuracy. Less input light increases efficiency but negatively impacts the neural network’s performance. The ideal condition is achieved when AI accelerators is measured in how many joules it takes to perform a single operation of multiplying two numbers. Traditional accelerators are measured in picojoules, or one-trillionth of a joule. Photonic accelerators measure in attojoules, which is a million times more efficient. In their simulations, the researchers found their photonic accelerator could operate with sub-attojoule efficiency. Tech companies are the largest contributors of carbon footprint The realization that training an AI model can produce emissions equivalent to a five cars, should make carbon footprint of artificial intelligence an important consideration for researchers and companies going forward. UMass Amherst’s Emma Strubell, one of the research team and co-author of the paper said, “I’m not against energy use in the name of advancing science, obviously, but I think we could do better in terms of considering the trade off between required energy and resulting model improvement.” “I think large tech companies that use AI throughout their products are likely the largest contributors to this type of energy use,” Strubell said. “I do think that they are increasingly aware of these issues, and there are also financial incentives for them to curb energy use.” In 2016, Google’s ‘DeepMind’ was able to reduce the energy required to cool Google Data Centers by 30%. This full-fledged AI system has features including continuous monitoring and human override. Recently Microsoft doubled its internal carbon fee to $15 per metric ton on all carbon emissions. The funds from this higher fee will maintain Microsoft’s carbon neutrality and help meet their sustainability goals. On the other hand, Microsoft is also two years into a seven-year deal—rumored to be worth over a billion dollars—to help Chevron, one of the world’s largest oil companies, better extract and distribute oil. https://twitter.com/AkwyZ/status/1137020554567987200 Amazon had announced that it would power data centers with 100 percent renewable energy without a dedicated timeline. Since 2018 Amazon has reportedly slowed down its efforts to use renewable energy using only 50 percent.  It has also not announced any new deals to supply clean energy to its data centers since 2016, according to a report by Greenpeace, and it quietly abandoned plans for one of its last scheduled wind farms last year. In April, over 4,520 Amazon employees organized against Amazon’s continued profiting from climate devastation. However, Amazon rejected all 11 shareholder proposals including the employee-led climate resolution at Annual shareholder meeting. Both these studies’ researchers illustrate the dire need to change our outlook towards building Artificial Intelligence models and chips that have an impact on the carbon footprint. However, this does not mean halting the research of AI altogether. Instead there should be an awareness of the environmental impact that training AI models might have. Which in turn can inspire researchers to develop more efficient hardware and algorithms for the future. Responsible tech leadership or climate washing? Microsoft hikes its carbon tax and announces new initiatives to tackle climate change. Microsoft researchers introduce a new climate forecasting model and a public dataset to train these models. Now there’s a CycleGAN to visualize the effects of climate change. But is this enough to mobilize action?
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Savia Lobo
05 Jun 2019
5 min read
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Roger McNamee on Silicon Valley’s obsession for building “data voodoo dolls”

Savia Lobo
05 Jun 2019
5 min read
The Canadian Parliament's Standing Committee on Access to Information, Privacy and Ethics hosted the hearing of the International Grand Committee on Big Data, Privacy and Democracy from Monday May 27 to Wednesday May 29.  Witnesses from at least 11 countries appeared before representatives to testify on how governments can protect democracy and citizen rights in the age of big data. This section of the hearing, which took place on May 28, includes Roger McNamee’s take on why Silicon Valley wants to build data voodoo dolls for users. Roger McNamee is the Author of Zucked: Waking up to the Facebook Catastrophe. His remarks in this section of the hearing builds on previous hearing presentations by Professor Zuboff, Professor Park Ben Scott and the previous talk by Jim Balsillie. Roger McNamee’s remarks build on previous hearing presentations by Professor Zuboff, Professor Park Ben Scott and the previous talk by Jim Balsillie. He started off by saying, “Beginning in 2004, I noticed a transformation in the culture of Silicon Valley and over the course of a decade customer focused models were replaced by the relentless pursuit of global scale, monopoly, and massive wealth.” McNamee says that Google wants to make the world more efficient, they want to eliminate user stress that results from too many choices. Now, Google knew that society would not permit a business model based on denying consumer choice and free will, so they covered their tracks. Beginning around 2012, Facebook adopted a similar strategy later followed by Amazon, Microsoft, and others. For Google and Facebook, the business is behavioral prediction using which they build a high-resolution data avatar of every consumer--a voodoo doll if you will. They gather a tiny amount of data from user posts and queries; but the vast majority of their data comes from surveillance, web tracking, scanning emails and documents, data from apps and third parties, and ambient surveillance from products like Alexa, Google assistant, sidewalk labs, and Pokemon go. Google and Facebook used data voodoo dolls to provide their customers who are marketers with perfect information about every consumer. They use the same data to manipulate consumer choices just as in China behavioral manipulation is the goal. The algorithms of Google and Facebook are tuned to keep users on site and active; preferably by pressing emotional buttons that reveal each user's true self. For most users, this means content that provokes fear or outrage. Hate speech, disinformation, and conspiracy theories are catnip for these algorithms. The design of these platforms treats all content precisely the same whether it be hard news from a reliable site, a warning about an emergency, or a conspiracy theory. The platforms make no judgments, users choose aided by algorithms that reinforce past behavior. The result is, 2.5 billion Truman shows on Facebook each a unique world with its own facts. In the U.S. nearly 40% of the population identifies with at least one thing that is demonstrably false; this undermines democracy. “The people at Google and Facebook are not evil they are the products of an American business culture with few rules where misbehavior seldom results in punishment”, he says. Unlike industrial businesses, internet platforms are highly adaptable and this is the challenge. If you take away one opportunity they will move on to the next one and they are moving upmarket getting rid of the middlemen. Today, they apply behavioral prediction to advertising but they have already set their sights on transportation and financial services. This is not an argument against undermining their advertising business but rather a warning that it may be a Pyrrhic victory. If a user’s goals are to protect democracy and personal liberty, McNamee tells them, they have to be bold. They have to force a radical transformation of the business model of internet platforms. That would mean, at a minimum banning web tracking, scanning of email and documents, third party commerce and data, and ambient surveillance. A second option would be to tax micro targeted advertising to make it economically unattractive. But you also need to create space for alternative business models using trust that longs last. Startups can happen anywhere they can come from each of your countries. At the end of the day, though the most effective path to reform would be to shut down the platforms at least temporarily as Sri Lanka did. Any country can go first. The platform's have left you no choice the time has come to call their bluff companies with responsible business models will emerge overnight to fill the void. McNamee explains, “when they (organizations) gather all of this data the purpose of it is to create a high resolution avatar of each and every human being. Doesn't matter whether they use their systems or not they collect it on absolutely everybody. In the Caribbean, Voodoo was essentially this notion that you create a doll, an avatar, such that you can poke it with a pin and the person would experience that pain right and so it becomes literally a representation of the human being.” To know more you can listen to the full hearing video titled, “Meeting No. 152 ETHI - Standing Committee on Access to Information, Privacy and Ethics” on ParlVU. Experts present most pressing issues facing global lawmakers on citizens’ privacy, democracy and rights to freedom of speech Time for data privacy: DuckDuckGo CEO Gabe Weinberg in an interview with Kara Swisher Over 19 years of ANU(Australian National University) students’ and staff data breached
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Savia Lobo
05 Jun 2019
5 min read
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Jim Balsillie on Data Governance Challenges and 6 Recommendations to tackle them

Savia Lobo
05 Jun 2019
5 min read
The Canadian Parliament's Standing Committee on Access to Information, Privacy and Ethics hosted the hearing of the International Grand Committee on Big Data, Privacy and Democracy from Monday, May 27 to Wednesday, May 29.  Witnesses from at least 11 countries appeared before representatives to testify on how governments can protect democracy and citizen rights in the age of big data. This section of the hearing, which took place on May 28, includes Jim Balsillie’s take on Data Governance. Jim Balsillie, Chair, Centre for International Governance Innovation; Retired Chairman and co-CEO of BlackBerry, starts off by talking about how Data governance is the most important public policy issue of our time. It is cross-cutting with economic, social and security dimensions. It requires both national policy frameworks and international coordination. He applauded the seriousness and integrity of Mr. Zimmer Angus and Erskine Smith who have spearheaded a Canadian bipartisan effort to deal with data governance over the past three years. “My perspective is that of a capitalist and global tech entrepreneur for 30 years and counting. I'm the retired Chairman and co-CEO of Research in Motion, a Canadian technology company [that] we scaled from an idea to 20 billion in sales. While most are familiar with the iconic BlackBerry smartphones, ours was actually a platform business that connected tens of millions of users to thousands of consumer and enterprise applications via some 600 cellular carriers in over 150 countries. We understood how to leverage Metcalfe's law of network effects to create a category-defining company, so I'm deeply familiar with multi-sided platform business model strategies as well as navigating the interface between business and public policy.”, he adds. He further talks about his different observations about the nature, scale, and breadth of some collective challenges for the committee’s consideration: Disinformation in fake news is just two of the negative outcomes of unregulated attention based business models. They cannot be addressed in isolation; they have to be tackled horizontally as part of an integrated whole. To agonize over social media’s role in the proliferation of online hate, conspiracy theories, politically motivated misinformation, and harassment, is to miss the root and scale of the problem. Social media’s toxicity is not a bug, it's a feature. Technology works exactly as designed. Technology products services and networks are not built in a vacuum. Usage patterns drive product development decisions. Behavioral scientists involved with today's platforms helped design user experiences that capitalize on negative reactions because they produce far more engagement than positive reactions. Among the many valuable insights provided by whistleblowers inside the tech industry is this quote, “the dynamics of the attention economy are structurally set up to undermine the human will.” Democracy and markets work when people can make choices align with their interests. The online advertisement driven business model subverts choice and represents a fundamental threat to markets election integrity and democracy itself. Technology gets its power through the control of data. Data at the micro-personal level gives technology unprecedented power to influence. “Data is not the new oil, it's the new plutonium amazingly powerful dangerous when it spreads difficult to clean up and with serious consequences when improperly used.” Data deployed through next-generation 5G networks are transforming passive in infrastructure into veritable digital nervous systems. Our current domestic and global institutions rules and regulatory frameworks are not designed to deal with any of these emerging challenges. Because cyberspace knows no natural borders, digital transformation effects cannot be hermetically sealed within national boundaries; international coordination is critical. With these observations, Balsillie has further provided six recommendations: Eliminate tax deductibility of specific categories of online ads. Ban personalized online advertising for elections. Implement strict data governance regulations for political parties. Provide effective whistleblower protections. Add explicit personal liability alongside corporate responsibility to effect the CEO and board of directors’ decision-making. Create a new institution for like-minded nations to address digital cooperation and stability. Technology is becoming the new 4th Estate Technology is disrupting governance and if left unchecked could render liberal democracy obsolete. By displacing the print and broadcast media and influencing public opinion, technology is becoming the new Fourth Estate. In our system of checks and balances, this makes technology co-equal with the executive that led the legislative and the judiciary. When this new Fourth Estate declines to appear before this committee, as Silicon Valley executives are currently doing, it is symbolically asserting this aspirational co-equal status. But is asserting the status and claiming its privileges without the traditions, disciplines, legitimacy, or transparency that checked the power of the traditional Fourth Estate. The work of this international grand committee is a vital first step towards reset redress of this untenable current situation. Referring to what Professor Zuboff said last night, we Canadians are currently in a historic battle for the future of our democracy with a charade called sidewalk Toronto. He concludes by saying, “I'm here to tell you that we will win that battle.” To know more you can listen to the full hearing video titled, “Meeting No. 152 ETHI - Standing Committee on Access to Information, Privacy, and Ethics” on ParlVU. Speech2Face: A neural network that “imagines” faces from hearing voices. Is it too soon to worry about ethnic profiling? UK lawmakers to social media: “You’re accessories to radicalization, accessories to crimes”, hearing on spread of extremist content Key Takeaways from Sundar Pichai’s Congress hearing over user data, political bias, and Project Dragonfly
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Guest Contributor
09 May 2019
10 min read
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Why DeepMind AlphaGo Zero is a game changer for AI research

Guest Contributor
09 May 2019
10 min read
DeepMind, a London based artificial intelligence (AI) company currently owned by Alphabet, recently made great strides in AI with its AlphaGo program. It all began in October 2015 when the program beat the European Go champion Fan Hui 5-0, in a game of Go. This was the very first time an AI defeated a professional Go player. Earlier, computers were only known to have played Go at the "amateur" level. Then, the company made headlines again in 2016 after its AlphaGo program beat Lee Sedol, a professional Go player (a world champion) with a score of 4-1 in a five-game match. Furthermore, in late 2017, an improved version of the program called AlphaGo Zero defeated AlphaGo 100 games to 0. The best part? AlphaGo Zero's strategies were self-taught i.e it was trained without any data from human games. AlphaGo Zero was able to defeat its predecessor in only three days time with lesser processing power than AlphaGo. However, the original AlphaGo, on the other hand required months to learn how to play. All these facts beg the questions: what makes AlphaGo Zero so exceptional? Why is it such a big deal? How does it even work? So, without further ado, let’s dive into the what, why, and how of DeepMind’s AlphaGo Zero. What is DeepMind AlphaGo Zero? Simply put, AlphaGo Zero is the strongest Go program in the world (with the exception of AlphaZero). As mentioned before, it monumentally outperforms all previous versions of AlphaGo. Just check out the graph below which compares the Elo rating of the different versions of AlphaGo. Source: DeepMind The Elo rating system is a method for calculating the relative skill levels of players in zero-sum games such as chess and Go. It is named after its creator Arpad Elo, a Hungarian-American physics professor. Now, all previous versions of AlphaGo were trained using human data. The previous versions learned and improved upon the moves played by human experts/professional Go players. But AlphaGo Zero didn’t use any human data whatsoever. Instead, it had to learn completely from playing against itself. According to DeepMind's Professor David Silver, the reason that playing against itself enables it to do so much better than using strong human data is that AlphaGo always has an opponent of just the right level. So it starts off extremely naive, with perfectly random play. And yet at every step of the learning process, it has an opponent (a “sparring partner”) that’s exactly calibrated to its current level of performance. That is, to begin with, these players are terribly weak but over time they become progressively stronger and stronger. Why is reinforcement learning such a big deal? People tend to assume that machine learning is all about big data and massive amounts of computation. But actually, with AlphaGo Zero, AI scientists at DeepMind realized that algorithms matter much more than the computing processing power or data availability. AlphaGo Zero required less computation than previous versions and yet it was able to perform at a much higher level due to using much more principled algorithms than before. It is a system which is trained completely from scratch, starting from random behavior, and progressing from first principles to really discover tabula rasa, in playing the game of Go. It is, therefore, no longer constrained by the limits of human knowledge. Note that AlphaGo Zero did not use zero-shot learning which essentially is the ability of the machine to solve a task despite not having received any training for that task. How does it work? AlphaGo Zero is able to achieve all this by employing a novel form of reinforcement learning, in which AlphaGo Zero becomes its own teacher. As explained previously, the system starts off with a single neural network that knows absolutely nothing about the game of Go. By combining this neural network with a powerful search algorithm, it then plays games against itself. As it plays more and more games, the neural network is updated and tuned to predict moves, and even the eventual winner of the games. This revised neural network is then recombined with the search algorithm to generate a new, stronger version of AlphaGo Zero, and the process repeats. With each iteration, the performance of the system enhances with each iteration, and the quality of the self-play games’ advances, leading to increasingly accurate neural networks and ever-more powerful versions of AlphaGo Zero. Now, let’s dive into some of the technical details that make this version of AlphaGo so much better than all its forerunners. AlphaGo Zero's neural network was trained using TensorFlow, with 64 GPU workers and 19 CPU parameter servers. Only four Tensor Processing Units (TPUs) were used for inference. And of course, the neural network initially knew nothing about Go beyond the rules. Both AlphaGo and AlphaGo Zero took a general approach to play Go. Both evaluated the Go board and chose moves using a combination of two methods: Conducting a “lookahead” search: This means looking ahead several moves by simulating games, and hence seeing which current move is most likely to lead to a “good” position in the future. Assessing positions based on an “intuition” of whether a position is “good” or “bad”  and is likely to result in a win or a loss. Go is a truly intricate game which means computers can’t merely search all possible moves using a brute force approach to discover the best one. Method 1: Lookahead Before AlphaGo, all the finest Go programs tackled this issue by using “Monte Carlo Tree Search” or MCTS. This process involves initially exploring numerous possible moves on the board and then focusing this search over time as certain moves are found to be more likely to result in wins than others. Source: LOC Both AlphaGo and AlphaGo Zero apply a fairly elementary version of MCTS for their “lookahead” to correctly maintain the tradeoff between exploring new sequences of moves or more deeply explore already-explored sequences. Although MCTS has been at the heart of all effective Go programs preceding AlphaGo, it was DeepMind’s smart coalescence of this method with a neural network-based “intuition” that enabled it to attain superhuman performance. Method 2: Intuition DeepMind’s pivotal innovation with AlphaGo was to utilize deep neural networks to identify the state of the game and then use this knowledge to effectively guide the search of the MCTS. In particular, they trained networks that could record: The current board position Which player was playing The sequence of recent moves (in order to rule out certain moves as “illegal”) With this data, the neural networks could propose: Which move should be played If the current player is likely to win or not So how did DeepMind train neural networks to do this? Well, AlphaGo and AlphaGo Zero used rather different approaches in this case. AlphaGo had two separately trained neural networks: Policy Network and Value Network. Source: AlphaGo’s Nature Paper DeepMind then fused these two neural networks with MCTS  —  that is, the program’s “intuition” with its brute force “lookahead” search — in an ingenious way. It used the network that had been trained to predict: Moves to guide which branches of the game tree to search Whether a position was “winning” to assess the positions it encountered during its search This let AlphaGo to intelligently search imminent moves and eventually beat the world champion Lee Sedol. AlphaGo Zero, however, took this principle to the next level. Its neural network’s “intuition” was trained entirely differently from that of AlphaGo. More specifically: The neural network was trained to play moves that exhibited the improved evaluations from performing the “lookahead” search The neural network was tweaked so that it was more likely to play moves like those that led to wins and less likely to play moves similar to those that led to losses during the self-play games Much was made of the fact that no games between humans were used to train AlphaGo Zero. Thus, for a given state of a Go agent, it can constantly be made smarter by performing MCTS-based lookahead and using the results of that lookahead to upgrade the agent. This is how AlphaGo Zero was able to perpetually improve, from when it was an “amateur” all the way up to when it better than the best human players. Moreover, AlphaGo Zero’s neural network architecture can be referred to as a “two-headed” architecture. Source: Hacker Noon Its first 20 layers were “blocks” of a typically seen in modern neural net architectures. These layers were followed by two “heads”: One head that took the output of the first 20 layers and presented probabilities of the Go agent making certain moves Another head that took the output of the first 20 layers and generated a probability of the current player winning. What’s more, AlphaGo Zero used a more “state of the art” neural network architecture as opposed to AlphaGo. Particularly, it used a “residual” neural network architecture rather than a plainly “convolutional” architecture. Deep residual learning was pioneered by Microsoft Research in late 2015, right around the time work on the first version of AlphaGo would have been concluded. So, it is quite reasonable that DeepMind did not use them in the initial AlphaGo program. Notably, each of these two neural network-related acts —  switching from separate-convolutional to the more advanced dual-residual architecture and using the “two-headed” neural network architecture instead of separate neural networks  —  would have resulted in nearly half of the increase in playing strength as was realized when both were coupled. Source: AlphaGo’s Nature Paper Wrapping it up According to DeepMind: “After just three days of self-play training, AlphaGo Zero emphatically defeated the previously published version of AlphaGo - which had itself defeated 18-time world champion Lee Sedol - by 100 games to 0. After 40 days of self-training, AlphaGo Zero became even stronger, outperforming the version of AlphaGo known as “Master”, which has defeated the world's best players and world number one Ke Jie. Over the course of millions of AlphaGo vs AlphaGo games, the system progressively learned the game of Go from scratch, accumulating thousands of years of human knowledge during a period of just a few days. AlphaGo Zero also discovered new knowledge, developing unconventional strategies and creative new moves that echoed and surpassed the novel techniques it played in the games against Lee Sedol and Ke Jie.” Further, the founder and CEO of DeepMind, Dr. Demis Hassabis believes AlphaGo's algorithms are likely to most benefit to areas that need an intelligent search through an immense space of possibilities. Author Bio Gaurav is a Senior SEO and Content Marketing Analyst at The 20 Media, a Content Marketing agency that specializes in data-driven SEO. He has more than seven years of experience in Digital Marketing and along with that loves to read and write about AI, Machine Learning, Data Science and much more about the emerging technologies. In his spare time, he enjoys watching movies and listening to music. Connect with him on Twitter and LinkedIn. DeepMind researchers provide theoretical analysis on recommender system, ‘echo chamber’ and ‘filter bubble effect’ What if AIs could collaborate using human-like values? DeepMind researchers propose a Hanabi platform. Google DeepMind’s AI AlphaStar beats StarCraft II pros TLO and MaNa; wins 10-1 against the gamers  
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Bhagyashree R
03 May 2019
4 min read
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F8 PyTorch announcements: PyTorch 1.1 releases with new AI tools, open sourcing BoTorch and Ax, and more

Bhagyashree R
03 May 2019
4 min read
Despite Facebook’s frequent appearance in the news for all the wrong reasons, we cannot deny that its open source contributions to AI have been its one redeeming quality. At its F8 annual developer conference showcasing its exceptional AI prowess, Facebook shared how the production-ready PyTorch 1.0 is being adopted by the community and also the release of PyTorch 1.1. Facebook introduced PyTorch in 2017, and since then it has been well-received by developers. It partnered with the AI community for further development in PyTorch and released the stable version last year in December. Along with optimizing and fixing other parts of PyTorch, the team introduced Just-in-time compilation for production support that allows seamless transitions between eager mode and graph mode. PyTorch 1.0 in leading businesses, communities, and universities Facebook is leveraging end-to-end workflows of PyTorch 1.0 for building and deploying translation and NLP at large scale. These NLP systems are delivering a staggering 6 billion translations for applications such as Messenger. PyTorch has also enabled Facebook to quickly iterate their ML systems. It has helped them accelerate their research-to-production cycle. Other leading organizations and businesses are also now using PyTorch for speeding up the development of AI features. Airbnb’s Smart Reply feature is backed by PyTorch libraries and APIs for conversational AI. ATOM (Accelerating Therapeutics for Opportunities in Medicine) has come up with a variational autoencoder that represents diverse chemical structures and designs new drug candidates. Microsoft has built large-scale distributed language models that are now in production in offerings such as Cognitive Services. PyTorch 1.1 releases with new model understanding and visualization tools Along with showcasing how the production-ready version is being accepted by the community, the PyTorch team further announced the release of PyTorch 1.1. This release focuses on improved performance, brings new model understanding and visualization tools for improved usability, and more. Following are some of the key feature PyTorch 1.1 comes with: Support for TensorBoard: TensorBoard, a suite of visualization tools, is now natively supported in PyTorch. You can use it through the  “from torch.utils.tensorboard import SummaryWriter” command. Improved JIT compiler: Along with some bug fixes, the team has expanded capabilities in TorchScript such as support for dictionaries, user classes, and attributes. Introducing new APIs: New APIs are introduced to support Boolean tensors and custom recurrent neural networks. Distributed training: This release comes with improved performance for common models such as CNNs. Multi-device modules support and the ability to split models across GPUs while still using Distributed Data Parallel is added. Ax, BoTorch, and more: Open source tools for Machine Learning engineers Facebook announced that it is open sourcing two new tools, Ax and BoTorch that are aimed at solving large scale exploration problems both in research and production environment. Built on top of PyTorch, BoTorch leverages its features such as auto-differentiation, massive parallelism, and deep learning to help in researches related Bayesian optimization. Ax is a general purpose ML platform for managing adaptive experiments. Both Ax and BoTorch use probabilistic models that efficiently use data and meaningfully quantify the costs and benefits of exploring new regions of problem space. Facebook has also open sourced PyTorch-BigGraph (PBG), a tool that makes it easier and faster to produce graph embeddings for extremely large graphs with billions of entities and trillions of edges. PBG comes with support for sharding and negative sampling and also offers sample use cases based on Wikidata embedding. As a result of its collaboration with Google, AI Platform Notebooks, a new histed JupyterLab service from Google Cloud Platform, now comes preinstalled with PyTorch. It also comes integrated with other GCP services such as BigQuery, Cloud Dataproc, Cloud Dataflow, and AI Factory. The broader PyTorch community has also come up with some impressive open source tools. BigGAN-Torch is basically a full reimplementation of PyTorch that uses gradient accumulation to provide the benefits of big batches by only using a few GPUs. GeomLoss is an API written in Python that defines PyTorch layers for geometric loss functions between sampled measures, images, and volumes. It provides efficient GPU implementations for Kernel norms, Hausdorff divergences, and unbiased Sinkhorn divergences. PyTorch Geometric is a geometric deep learning extension library for PyTorch consisting of various methods for deep learning on graphs and other irregular structures. Read the official announcement on Facebook’s AI  blog. Facebook open-sources F14 algorithm for faster and memory-efficient hash tables “Is it actually possible to have a free and fair election ever again?,” Pulitzer finalist, Carole Cadwalladr on Facebook’s role in Brexit F8 Developer Conference Highlights: Redesigned FB5 app, Messenger update, new Oculus Quest and Rift S, Instagram shops, and more
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Guest Contributor
07 Mar 2019
10 min read
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Rachel Batish's 3 tips to build your own interactive conversational app

Guest Contributor
07 Mar 2019
10 min read
In this article, we will provide 3 tips for making an interactive conversational application using current chat and voice examples. This is an excerpt from the book Voicebot and Chatbot Design written by Rachel Batish. In this book, the author shares her insights into cutting-edge voice-bot and chatbot technologies Help your users ask the right questions Although this sounds obvious, it is actually crucial to the success of your chatbot or voice-bot. I learned this when I initially set up my Amazon Echo device at home. Using a complementary mobile app, I was directed to ask Alexa specific questions, to which she had good answers to, such as “Alexa, what is the time?” or “Alexa, what is the weather today?” I immediately received correct answers and therefore wasn’t discouraged by a default response saying, “Sorry, I don’t have an answer to that question.” By providing the user with successful experience, we are encouraging them to trust the system and to understand that, although it has its limitations, it is really good in some specific details. Obviously, this isn’t enough because as time passes, Alexa (and Google) continues to evolve and continues to expand its support and capabilities, both internally and by leveraging third parties. To solve this discovery problem, some solutions, like Amazon Alexa and Google Home, send a weekly newsletter with the highlights of their latest capabilities. In the email below, Amazon Alexa is providing a list of questions that I should ask Alexa in my next interaction with it, exposing me to new functionalities like donation. From the Amazon Alexa weekly emails “What’s new with Alexa?” On the Google Home/Assistant, Google has also chosen topics that it recommends its users to interact with. Here, as well, the end user is exposed to new offerings/capabilities/knowledge bases, that may give them the trust needed to ask similar questions on other topics. From the Google Home newsletter Other chat and voice providers can also take advantage of this email communication idea to encourage their users to further interact with their chatbots or voice-bots and expose them to new capabilities. The simplest way of encouraging usage is by adding a dynamic ‘welcoming’ message to the chat voice applications, that includes new features that are enabled. Capital One, for example, updates this information every now and then, exposing its users to new functionalities. On Alexa, it sounds like this: “Welcome to Capital One. You can ask me for things like account balance and recent transactions.” Another way to do this – especially if you are reaching out to a random group of people – is to initiate discovery during the interaction with the user (I call this contextual discovery). For example, a banking chatbot offers information on account balances. Imagine that the user asks, “What’s my account balance?” The system gives its response: “Your checking account balance is $5,000 USD.” The bank has recently activated the option to transfer money between accounts. To expose this information to its users, it leverages the bot to prompt a rational suggestion to the user and say, “Did you know you can now transfer money between accounts? Would you like me to transfer $1,000 to your savings account?” As you can see, the discovery process was done in context with the user’s actions. Not only does the user know that he/she can now transfer money between two accounts, but they can also experience it immediately, within the relevant context. To sum up tip #1, by finding the direct path to initial success, your users will be encouraged to further explore and discover your automated solutions and will not fall back to other channels. The challenge is, of course, to continuously expose users to new functionalities, made available on your chatbots and voice-bots, preferably in a contextual manner. Give your bot a ‘personality’, but don’t pretend it’s a human Your bot, just like any digital solution you provide today, should have a personality that makes sense for your brand. It can be visual, but it can also be enabled over voice. Whether it is a character you use for your brand or something created for your bot, personality is more than just the bot’s icon. It’s the language that it ‘speaks’, the type of interaction that it has and the environment it creates. In any case, don’t try to pretend that your bot is a human talking with your clients. People tend to ask the bot questions like “are you a bot?” and sometimes even try to make it fail by asking questions that are not related to the conversation (like asking how much 30*4,000 is or what the bot thinks of *a specific event*). Let your users know that it’s a bot that they are talking to and that it’s here to help. This way, the user has no incentive to intentionally trip up the bot. ICS.ai have created many custom bots for some of the leading UK public sector organisations like county councils, local governments and healthcare trusts. Their conversational AI chat bots are custom designed by name, appearance and language according to customer needs. Chatbot examples Below are a few examples of chatbots with matching personalities. Expand your vocabulary with a word a day (Wordsworth) The Wordsworth bot has a personality of an owl (something clever), which fits very well with the purpose of the bot: to enrich the user’s vocabulary. However, we can see that this bot has more than just an owl as its ‘presenter’, pay attention to the language and word games and even the joke at the end. Jokes are a great way to deliver personality. From these two screenshots only, we can easily capture a specific image of this bot, what it represents and what it’s here to do. DIY-Crafts-Handmade FB Messenger bot The DIY-Crafts-Handmade bot has a different personality, which signals something light and fun. The language used is much more conversational (and less didactic) and there’s a lot of usage of icons and emojis. It’s clear that this bot was created for girls/women and offers the end user a close ‘friend’ to help them maximize the time they spend at home with the kids or just start some DIY projects. Voicebot examples One of the limitations around today’s voice-enabled devices is the voice itself. Whereas Google and Siri do offer a couple of voices to choose from, Alexa is limited to only one voice and it’s very difficult to create that personality that we are looking for. While this problem probably will be solved in the future, as technology improves, I find insurance company GEICO’s creativity around that very inspiring. In its effort to keep Gecko’s unique voice and personality, GEICO has incorporated multiple MP3 files with a recording of Gecko’s personalized voice. https://www.youtube.com/watch?v=11qo9a1lgBE GEICO has been investing for years in Gecko’s personalization. Gecko is very familiar from TV and radio advertisements, so when a customer activates the Alexa app or Google Action, they know they are in the right place. To make this successful, GEICO incorporated Gecko’s voice into various (non-dynamic) messages and greetings. It also handled the transition back to the device’s generic voice very nicely; after Gecko has greeted the user and provided information on what they can do, it hands it back to Alexa with every question from the user by saying, “My friend here can help you with that.” This is a great example of a cross-channel brand personality that comes to life also on automated solutions such as chatbots and voice-bots. Build an omnichannel solution – find your tool Think less on the design side and more on the strategic side, remember that new devices are not replacing old devices; they are only adding to the big basket of channels that you must support. Users today are looking for different services anywhere and anytime. Providing a similar level of service on all the different channels is not an easy task, but it will play a big part in the success of your application. There are different reasons for this. For instance, you might see a spike in requests coming from home devices such as Amazon Echo and Google Home during the early morning and late at night. However, during the day you will receive more activities from FB Messenger or your intelligent assistant. Different age groups also consume products from different channels and, of course, geography impacts as well. Providing cross-channel/omnichannel support doesn’t mean providing different experiences or capabilities. However, it does mean that you need to make that extra effort to identify the added value of each solution, in order to provide a premium, or at least the most advanced, experience on each channel. Building an omnichannel solution for voice and chat Obviously, there are differences between a chatbot and a voice-bot interaction; we talk differently to how we write and we can express ourselves with emojis while transferring our feelings with voice is still impossible. There are even differences between various voice-enabled devices, like Amazon Alexa and Google Assistant/Home and, of course, Apple’s HomePod. There are technical differences but also behavioral ones. The HomePod offers a set of limited use cases that businesses can connect with, whereas Amazon Alexa and Google Home let us create our own use cases freely. In fact, there are differences between various Amazon Echo devices, like the Alexa Show that offers a complimentary screen and the Echo Dot that lacks in screen and sound in comparison. There are some developer tools today that offer multi-channel integration to some devices and channels. They are highly recommended from a short and long-term perspective. Those platforms let bot designers and bot builders focus on the business logic and structure of their bots, while all the integration efforts are taken care of automatically. Some of those platforms focus on chat and some of them on voice. A few tools offer a bridge between all the automated channels or devices. Among those platforms, you can find Conversation.one (disclaimer: I’m one of the founders), Dexter and Jovo. With all that in mind, it is clear that developing a good conversational application is not an easy task. Developers must prove profound knowledge of machine learning, voice recognition, and natural language processing. In addition to that, it requires highly sophisticated and rare skills, that are extremely dynamic and flexible. In such a high-risk environment, where today’s top trends can skyrocket in days or simply be crushed in just a few months, any initial investment can be dicey. To know more trips and tricks to make a successful chatbot or voice-bot, read the book Voicebot and Chatbot Design by Rachel Batish. Creating a chatbot to assist in network operations [Tutorial] Building your first chatbot using Chatfuel with no code [Tutorial] Conversational AI in 2018: An arms race of new products, acquisitions, and more
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