Troubleshooting in IT is a skill that you are going to master with time. This means that each time you solve a problem, you gain more confidence, become more experienced, and establish a larger knowledge base. That is why learning and practicing means a lot in IT because, while learning how to troubleshoot, you are practicing troubleshooting at the same time. With that in mind, the more you refine your mastery, the greater the chance you have to solve problems and overcome issues.
Let's begin by understanding the best practices, guidelines, and procedures of the troubleshooting methodology.