Chapter 2. Delivering Balanced Feedback
"In the theatre, the actor is given immediate feedback." | ||
| --Charles Keating | ||
In this chapter, I will demonstrate a general feedback model for regular use with your staff. You don't have to follow the exact framework given here, but you should consistently incorporate feedback into your routine as a new manager. Again, this model is just one way of applying the core principles of feedback, and the later chapters will detail models that are better suited to other, more specific situations.
In this chapter, you will:
Meet Brian, who taught me more about management and leadership than anyone else
Learn about a yearly feedback structure to help build high performing teams
Learn how to use the WIN model of feedback
Apply your new feedback skills when writing "grown-up" appraisals
