Case study – collaborative refinement and iterative development
Company X is a software development firm that specializes in creating customer relationship management (CRM) software for small businesses. They adopted Agile practices to improve their development process and deliver higher-quality products.
Challenge
Company X faced several challenges in their previous development approach. The requirements-gathering process was disconnected from the development team, leading to misunderstandings and misaligned expectations. This resulted in delayed deliveries, rework, and dissatisfied customers. To address these issues, they decided to embrace collaborative refinement and iterative development using user stories.
Approach
Company X formed a cross-functional team consisting of product owners, developers, designers, and quality assurance specialists. They kicked off the product by conducting workshops and meetings to identify the key stakeholders and understand their...
