What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Description

This book is targeted at expert administrators or professionals who are new to Salesforce and want to learn the various features supported by the platform in a short space of time. The book can also be used by professionals preparing for Developer and Administrator certification exams from Salesforce.

What you will learn

Understand how licensing, profiling, and security settings are set for users

Perform data modeling and use Salesforce components such as workflows, approvals, validations, layouts, and record types to solve business problems

Get to know the reporting basics and use Salesforce analytics to build reports and dashboards

Troubleshoot common challenges that administrators face in realtime businesses

Get to grips with the Sales Cloud and Service Cloud features provided by the platform

Utilize tools such as the data loader to load data into Salesforce

Load data using an external ID and understand the importance of Excel VLOOKUP

Get familiar with the overall administrator responsibilities for realtime applications

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

Salesforce CRM : The Definitive Admin Handbook - Third Edition

$60.99

Salesforce Essentials for Administrators

$32.99

$54.99

Total $ 148.97

FAQs

How do I buy and download an eBook?

Where there is an eBook version of a title available, you can buy it from the book details for that title. Add either the standalone eBook or the eBook and print book bundle to your shopping cart. Your eBook will show in your cart as a product on its own. After completing checkout and payment in the normal way, you will receive your receipt on the screen containing a link to a personalised PDF download file. This link will remain active for 30 days. You can download backup copies of the file by logging in to your account at any time.

If you already have Adobe reader installed, then clicking on the link will download and open the PDF file directly. If you don't, then save the PDF file on your machine and download the Reader to view it.

Please Note: Packt eBooks are non-returnable and non-refundable.

Packt eBook and Licensing When you buy an eBook from Packt Publishing, completing your purchase means you accept the terms of our licence agreement. Please read the full text of the agreement. In it we have tried to balance the need for the ebook to be usable for you the reader with our needs to protect the rights of us as Publishers and of our authors. In summary, the agreement says:

You may make copies of your eBook for your own use onto any machine
You may not pass copies of the eBook on to anyone else

How can I make a purchase on your website?

If you want to purchase a video course, eBook or Bundle (Print+eBook) please follow below steps:

Register on our website using your email address and the password.
Search for the title by name or ISBN using the search option.
Select the title you want to purchase.
Choose the format you wish to purchase the title in; if you order the Print Book, you get a free eBook copy of the same title.
Proceed with the checkout process (payment to be made using Credit Card, Debit Cart, or PayPal)

Where can I access support around an eBook?

If you experience a problem with using or installing Adobe Reader, the contact Adobe directly.
To view the errata for the book, see www.packtpub.com/support and view the pages for the title you have.
To view your account details or to download a new copy of the book go to www.packtpub.com/account
To contact us directly if a problem is not resolved, use www.packtpub.com/contact-us

What eBook formats do Packt support?

Our eBooks are currently available in a variety of formats such as PDF and ePubs. In the future, this may well change with trends and development in technology, but please note that our PDFs are not Adobe eBook Reader format, which has greater restrictions on security.

You will need to use Adobe Reader v9 or later in order to read Packt's PDF eBooks.

What are the benefits of eBooks?

You can get the information you need immediately
You can easily take them with you on a laptop
You can download them an unlimited number of times
You can print them out
They are copy-paste enabled
They are searchable
There is no password protection
They are lower price than print
They save resources and space

What is an eBook?

Packt eBooks are a complete electronic version of the print edition, available in PDF and ePub formats. Every piece of content down to the page numbering is the same. Because we save the costs of printing and shipping the book to you, we are able to offer eBooks at a lower cost than print editions.

When you have purchased an eBook, simply login to your account and click on the link in Your Download Area. We recommend you saving the file to your hard drive before opening it.

For optimal viewing of our eBooks, we recommend you download and install the free Adobe Reader version 9.

Filter reviews by

All

Amazon verified reviews

S. Hedley Jun 17, 2015

passed the exam.. what more can I say :-)

Amazon Verified review

Ramya Vatrapu Oct 15, 2014

The screen shots of the configuration and various aspects of admin were really good. I would recommend this book to all the beginners to understand the Sales Force admin part along with detailed information which is simplified by the author. The language is simple to understand and well documented with screen shots and explanations

Sanjay May 08, 2015

Its a really good book for beginners. It has step by step explanation of everything, the pictures(screenshots) representation helped me a lot. This book is worth the money !!

Placeholder Mar 14, 2019

Incomplete book

Kindle Customer Mar 08, 2017

While well written it is a short book that if more of a reference for someone who has beginners knowledge of Salesforce. There is nothing in depth here, the topics act more like overviews with a few good tips. It would not suit someone looking to teach themselves the platform from scratch. It did not really serve its purpose for me although there is nothing wrong with the book as such.

Salesforce Essentials for Administrators: Discover the administration fundamentals and challenges of Salesforce CRM

What do you get with eBook?