Alert messaging to contact points
Before we can establish the notification policies that will direct our alerts to contact points, we should first define our contact points. Grafana supports an ever-growing number of contact points, so to find out more about a specific contact point, consult the Grafana documentation.
We are going to concentrate on three common contact points that cover many typical use cases. We’ll use an email contact point to represent the typical use case where email is the destination for all alert messages. The Slack contact point is used when the alert needs to be visible to a defined group, such as the members of a Slack channel. Our final contact point is PagerDuty, a destination for alerts that need to be directed to a specific person or team for potentially immediate action.
Configuring an email contact point
One of the most common and oldest forms of contact point is simply good old email. Nearly everyone has it, and access to email servers...
