Trends and emerging practices in quality management
There are many trends in quality management, depending on your industry, outputs, and the frameworks that you choose to use to manage your projects.
The following is an overview of these trends:
- Customer satisfaction
- Continual improvement:
a) Plan-Do-Check-Act
b) Total Quality Management (TQM)
c) Six Sigma
d) Lean Six Sigma (Lean keeps the process flow moving without any additional steps. The process is, um, lean.)
- Management responsibility
- Mutually beneficial partnerships with suppliers
The environment in which you work and your chosen life cycles may drive your ability to tailor your practices. It's essential to know the direction you want to go in with quality management and then tailor your execution accordingly.
