Chapter 7: Building AI Features with Einstein Platform Services
This will be a hands-on chapter that will take you through three examples of using the Einstein Platform Services APIs to create custom AI solutions for the platform. Along the way, it will discuss some of the architectural choices and trade-offs involved. The examples will move from an image classifier to a text recognizer to a sentiment analysis application, all integrated into a normal Salesforce Sales or Service workflow.
In this chapter, we're going to cover the following main topics:
- Introducing Einstein Platform Services
- Getting started with the Vision and Language Model Builder
- Classifying images with Einstein Vision
- Understanding text with Einstein Language
After completing this chapter, you will have gained an understanding of how to use Einstein Platform Services to build AI solutions on Salesforce using advanced API-based methods.