Summary

In this chapter, we reviewed how Customer Voice measures survey responses and how you can monitor usage. Customer Voice has added a departmental allotment management functionality to enable you to divide Customer Voice licenses into multiple allotments and assign the allotments to a security group. Departmental allotment is available as a preview feature at the time of writing. You can check out https://aka.ms/CustomerVoiceDoc for the final documentation of the feature.

Using the capabilities we discussed in this chapter, you will now be able to manage the license capacity for Customer Voice and make sure different departments in your organization get the right capacity allocation for their survey needs.

James Phillips, president of Microsoft Digital Platform group said in the foreword that to deliver a great product experiences, organizations must learn from their customers. My team is actively listening and learning from you through our various feedback channels,...