Benefits of communication and knowledge management
Effective communication ensures productive outcomes and it saves time, resources, and unnecessary frustration.
Ongoing communication with stakeholders, end users, and project team members keeps everyone aware and sets expectations. Some of the benefits are as follows:
- Reduced process time, as end users have the necessary knowledge artifacts at their disposal
- Increased productivity, as the user can now spend more time doing business and less time using technology
- Expertise gained by users
- Reduces user frustration
- Increased communication and collaboration
- Improved user adoption
- Aids in faster decision making
- Faster ramp-up (new users)
