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The Applied AI and Natural Language Processing Workshop

You're reading from   The Applied AI and Natural Language Processing Workshop Explore practical ways to transform your simple projects into powerful intelligent applications

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Product type Paperback
Published in Jul 2020
Publisher Packt
ISBN-13 9781800208742
Length 384 pages
Edition 1st Edition
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Authors (3):
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Ruze Richards Ruze Richards
Author Profile Icon Ruze Richards
Ruze Richards
Krishna Sankar Krishna Sankar
Author Profile Icon Krishna Sankar
Krishna Sankar
Jeffrey Jackovich Jeffrey Jackovich
Author Profile Icon Jeffrey Jackovich
Jeffrey Jackovich
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Toc

Table of Contents (8) Chapters Close

Preface
1. An Introduction to AWS 2. Analyzing Documents and Text with Natural Language Processing FREE CHAPTER 3. Topic Modeling and Theme Extraction 4. Conversational Artificial Intelligence 5. Using Speech with the Chatbot 6. Computer Vision and Image Processing Appendix

Introduction

Topic Modeling is an important capability for business systems to make sense of unstructured information, ranging from support tickets to customer feedback and complaints, to business documents. Topic Modeling helps process automation to route customer feedback and mail; it enables a business to categorize and then effectively respond to social media posts, reviews, and other user-generated content from the various channels. It enables businesses to respond faster to critical items by understanding the topics and themes on incoming omnichannel interactions as well as responding most effectively by routing the materials to the most appropriate teams. Another two areas where Topic Modeling helps are knowledge management and brand monitoring.

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