Physical versus online stores – key trends
You can have a look at the brief overview of the trends in the market, which can broadly be classified and simply known as physical and online:
Brick-and-mortar – physical stores
Physical stores still enjoy a major market share as customers would like to feel the product before they buy (for example, jewelry, spectacles, clothes, sports equipment, and so on.). Most of the big retail stores have brought all the products under one roof, which makes them a one-stop shop for all the customer's needs. Currently, physical stores have staff to assist the customers in their purchase. Retail stores have a Point of Sales (PoS) system, which is integrated with all the other systems.
The physical stores have been continuously upgrading themselves to the new technologies. The latest being
The trolleys are being fitted with a bar code scanner and all the items kept in the trolley are scanned for billing. This helps the customer to know the total...