Digital transformation trends in the healthcare sector
Before we begin to discuss the application of digital technologies in the healthcare sector, it is worth discussing excerpts from the World Quality Report (WQR) 2016, as applicable to the sector.
Considering the appointment (or the process of appointing) of chief digital officer as the key indicator of digital maturity, the healthcare sector was considered a laggard in 2016.
Healthcare organizations have been the largest users of private clouds, apart from the public sector.
In terms of the state of maturity in digital transformation, as per the findings of WQR 2016, the healthcare sector is not in the forefront of digital transformation; however, it has enormous scope. In this chapter, I will discuss the applications of digital healthcare, digital healthcare ecosystem, key challenges in digital eHealth-Care, the need for a robust QA, and the required customer journey validations.
