0

Explore Products

Best Sellers

New Releases

Books

Videos

Audiobooks

Free Learning

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

You're reading from Microsoft Power Platform Functional Consultant: PL-200 Exam Guide Learn how to customize and configure Microsoft Power Platform and prepare for the PL-200 exam

Product type Paperback

Published in Dec 2020

Publisher Packt

ISBN-13 9781838985684

Length 648 pages

Edition 1st Edition

Tools

Dynamics CRM

Concepts

Project Management

Author (1):

Julian Sharp

View More author details

Table of Contents (34) Chapters

Preface

1. Section 1: Introduction

2. PL-200 Exam FREE CHAPTER

3. Section 2: Microsoft Dataverse

4. Power Platform

5. Data Modeling

6. Business Rules

7. Classic Workflows

8. Managing Data

9. Dataverse Settings

10. Security

11. Section 3: Power Apps

12. Model-Driven Apps

13. Canvas Apps

14. Portal Apps

15. Section 4: Automation

16. Power Automate Flows

17. Business Process Flows

18. UI Flows

19. Section 5: Power Virtual Agents

20. Creating Chatbots

21. Configuring Chatbots

22. Section 6: Integrations

23. Power BI

24. AI Builder

25. Microsoft 365 Integration

26. Application Life Cycle Management

27. Tips and Tricks

28. Practice Test 1

29. Answers to Practice Test 1

30. Practice Test 2

31. Answers to Practice Test 2

32. Assessments

33. Other Books You May Enjoy

Leave a review - let other readers know what you think

Question 26

How should you meet the requirement to leverage existing support information?

A) Use Suggest topics.
B) Create a custom entity.
C) Use Q&A Maker.
D) Create topics from Customer Service Insights.

The rest of the chapter is locked

Register for a free Packt account to unlock a world of extra content!

A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.

Unlock this book and the full library FREE for 7 days

Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of

Start free trial

Renews at $19.99/month. Cancel anytime

Authors (1)

Sharp

Sharp

Julian Sharp is a Dynamics 365 and Power Platform solutions architect and Microsoft Certified Trainer. He holds many certifications in configuring, customizing, and developing for several Microsoft products. Julian is a Microsoft MVP who has been building solutions on the Microsoft stack for 20 years. He uses a combination of Microsoft Dynamics 365, Power Platform, and Azure to create solutions to meet complex business needs. Julian is the author of Microsoft Power Platform Functional Consultant: PL-200 Exam Guide. Extending Power Platform both on the server side and the client side to enhance the user experience has recently led Julian into utilizing code components in his solutions.

See other products by Sharp

Other recommended products

Related to this chapter

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Microsoft Power Platform Enterprise Architecture

Microsoft Power Platform Enterprise Architecture

Selecting the right architecture enables organizations to deliver a successful business solution that can boost customer engagement and growth. With this comprehensive guide, you'll learn architectural best practices and methodologies for implementing an enterprise-grade solution tailored for your business needs using Microsoft Power Platform.

Sep 2020 15h 4m

Empowering Organizations with Power Virtual Agents

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Aug 2021 8h 12m

Empowering Organizations with Power Virtual Agents

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Aug 2021 8h 12m

Empowering Organizations with Power Virtual Agents

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Aug 2021 8h 12m

Empowering Organizations with Power Virtual Agents

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Aug 2021 8h 12m

Empowering Organizations with Power Virtual Agents

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Aug 2021 8h 12m

Dynamics 365 Application Development

Dynamics 365 Application Development

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book is a complete guide for all your Dynamics 365 questions and will help you in implementing and designing a solution with real-world scenarios.

Jan 2018 13h 56m

Personalised recommendations for you

Based on your interests and search pattern

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Architecting Salesforce Success

Architecting Salesforce Success

This book provides you with a roadmap to becoming a successful Salesforce Architect. Covering common pitfalls and valuable insights, this book prepares you to transition to the role of a Salesforce Architect.

The SketchUp Handbook for Interior Design

The SketchUp Handbook for Interior Design

The SketchUp Handbook for Interior Design walks interior designers and architects through SketchUp Pro and Studio at an intermediate+ level, covering topics and tools specific to the world of design.

Jun 2024 19h 56m

Power Platform and the AI Revolution

Power Platform and the AI Revolution

Learn how to integrate cutting-edge AI technology into business operations and tap into AI services within Power Platform to enable automation and develop apps and chatbots to achieve heightened productivity and efficiency.

May 2024 11h 52m

Mastering Project Management with ClickUp for Work and Home Life Balance

Mastering Project Management with ClickUp for Work and Home Life Balance

This book will guide you in using ClickUp to become a power user of your life. You'll learn practical strategies for setup, project management, and AI integration to optimize workflow, boost productivity, and manage time effectively.

Jun 2024 10h 16m

Mastering UI Development with Unity

Mastering UI Development with Unity

With Unity's robust toolkit, you can create visually appealing UIs to give your games a professional look and feel. This book will help you realize the full potential of the UI systems provided by Unity, so you can create the best UI for your games.

Jun 2024 21h 16m

Autodesk Civil 3D 2025 Unleashed

Autodesk Civil 3D 2025 Unleashed

This book is a comprehensive guide to using Autodesk Civil 3D. You'll progress from design customization with extensions and information management to project extension, preparing you for a successful career in civil engineering.

Jul 2024 10h 28m

Mastering Salesforce Experience Cloud

Mastering Salesforce Experience Cloud

Mastering Salesforce Experience Cloud covers every facet of the platform, from technical reviews to implementation, business transformation, and long-term growth strategies. Learn to maximize the potential of Salesforce Experience Cloud.

Oct 2024 10h 56m

Mastering the Art of Sales Engineering

Mastering the Art of Sales Engineering

This book covers what a sales engineer is and does, and why this is a highly paid and coveted role. The authors share their vast experience to help you learn daily operations and skills to advance your sales career.

Sep 2024 10h 32m

Taking Tinkercad to the Next Level

Taking Tinkercad to the Next Level

Tinkercad users familiar with the basic functionality will learn to create complex shapes and multi-part designs with this book on advanced modeling. It covers strategies and techniques for modeling and designing for production with 3D printers.

Sep 2024 13h 56m