You're reading from Managing Microsoft Teams: MS-700 Exam Guide Configure and manage Microsoft Teams workloads and achieve Microsoft 365 certification with ease

Product type Paperback

Published in Feb 2021

Publisher Packt

ISBN-13 9781801071000

Length 452 pages

Edition 1st Edition

Tools

Microsoft Teams

Concepts

IT Certification

Authors (2):

Peter Rising

Nate Chamberlain

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Table of Contents (23) Chapters

Preface

1. Section 1: Planning and Designing Your Microsoft Teams Deployment

2. Chapter 1: Planning Your Migration to Microsoft Teams FREE CHAPTER

3. Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment

4. Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams

5. Chapter 4: Configuring Guest Access in Microsoft Teams

6. Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams

7. Chapter 6: Managing Endpoint Devices in Microsoft Teams

8. Chapter 7: Monitoring Usage within Microsoft Teams

9. Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams

10. Chapter 8: Managing Collaboration and Chat within Microsoft Teams

11. Chapter 9: Managing Meetings and Live Events in Microsoft Teams

12. Chapter 10: Managing Phone Numbers in Microsoft Teams

13. Chapter 11: Managing Phone System in Microsoft Teams

14. Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams

15. Chapter 12: Creating and Managing Teams

16. Chapter 13: Managing Team Membership Settings

17. Chapter 14: Creating App Policies within Microsoft Teams

18. Section 4: Mock Exams and Assessments

19. Chapter 15: Mock Exam

20. Chapter 16: Mock Exam Answers

Answers and explanations

21. Chapter 17: Assessments

22. Other Books You May Enjoy

Managing service numbers

As mentioned earlier in this chapter, there are several types of numbers you can order via the Teams admin center. In addition to user (subscriber), there are service types such as call queues and auto attendants. We'll take a closer look at these non-user number types in this section (not conference bridges, as that was covered in Chapter 9, Managing Meetings and Live Events in Microsoft Teams).

As a reminder, you can order Toll (user pays for call cost via their own phone plan) or Toll Free (you prepay for usage) service numbers. We'll specifically focus on call queues and auto attendants:

Call queue (Toll): Used on resource accounts for call queue. Requires a Business Voice subscription.
Call queue (Toll Free): Used on resource accounts for call queue. Requires a Business Voice subscription.
Auto attendant (Toll): Assigned to a resource account. Requires a Business Voice subscription.
Auto attendant (Toll Free): Assigned...