4 Fine-Tuning and Retrieval-Augmented Generation(RAG) Strategies
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The integration of LLMs into business processes represents a significant technological shift, offering massive potential for enhancing productivity, innovation, and customer engagement. This chapter covers the three primary strategies for integrating LLM capabilities into a business process:
- Using External APIs: One straightforward approach is to utilize external APIs provided by companies such as OpenAI or Google. These APIs allow businesses to access powerful LLMs without needing to invest in the infrastructure or expertise required to develop and maintain these models. This strategy is ideal for companies looking for a quick and scalable solution to incorporate advanced language capabilities into their operations.
- Closed Book Strategy - Fine-Tuning: Another approach involves fine-tuning a pre-existing LLM using the company's proprietary data....