Troubleshooting permissions
Just like notifications, it can be very frustrating to troubleshoot permission settings. To help with this, JIRA also provides a Permission Helper to assist administrators with pinpointing settings that prevent users from accessing certain features.
The Permission Helper works similarly to the Notification Helper:
Browse to the JIRA administration console.
Select the System tab and then the Permission helper option at the bottom.
Specify the user that is having access problems in the User field.
Specify the issue to test with.
Select the permission the user does not have (for example, Edit issue).
Click on Submit.
As shown in the preceding screenshot, the user, Patrick Li, cannot edit issue DEMO-3 because he is not in the Internal Only issue security level, which is required as per the Default Permission Scheme used.
