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Key benefits

Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk—one of the biggest new add-ons to JIRA

This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective

Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills

Description

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.

Who is this book for?

This book will be especially useful for project managers but it's also intended for other JIRA users, including developers, and any other industry besides software development, who would like to leverage JIRA’s powerful task management and workflow features to better manage their business processes.

What you will learn

Understand JIRA s data hierarchy and how to design and work with projects in JIRA

Plan and set up a new JIRA 7 instance from scratch for production use

Using JIRA for agile software projects, business process management, customer service support, and more

Understand issues and work with them

Design both system and custom fields to behave differently under different contexts

Create and design your own screens and apply them to different project and issue types

Gain an understanding of the workflow and its various components

Set up both incoming and outgoing mail servers to work with e-mails

What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

$65.99

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Total $ 169.97

FAQs

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What is the delivery time and cost of print books?

Shipping Details

USA:

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Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

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Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

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Unfortunately, due to several restrictions, we are unable to ship to the following countries:

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Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

JIRA 7 Essentials: Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues , Fourth Edition

What do you get with Print?