The mission
The privately contracted security-services-industry market worldwide is valued at over 250 billion United States dollars (USD) and is growing at around 5% annually. However, it faces many challenges, such as a shortage of adequately trained guards and specialized security experts in many jurisdictions, as well as a whole host of unexpected security threats. These threats include widespread coordinated cybersecurity attacks, massive riots, social upheaval, and—last but not least—health risks brought on by pandemics. Indeed, 2020 tested the industry with a wave of ransomware and misinformation attacks, protests, and COVID-19, to boot.
In the wake of this, one of the largest hospital networks in the US asked their contracted security company to monitor the correct use of masks of both visitors and personnel throughout the hospital. The security company struggled with this request because it would divert security personnel from tackling other threats such as...