Skyline Collector is available in the form of a virtual appliance and can collect critical information about vSphere and NSX from the customer's environment so that the support team can deliver better support.
After registration, customers will have the following benefits:
- Better support with CEIP
- The customer's data will be secure and safe with this clear approach
- VMware's My VMware customer portal will authenticate the validity of the customer
- The My VMware customer account will be integrated with the Skyline Collector appliance
- The customer will be entitled to Skyline services after the account is authenticated
- The customer support experience is improved by the customer's direct connection to VMware's technical support services