Simple convention for the use of status codes
The way that you use the status codes depends on how you model your order fulfillment process.
When setting up a simple status code, I define the status codes as follows:
Status Code |
Description |
---|---|
Cart / Checkout States |
Customer is still shopping and has not yet completed the payment process. |
Pending: Pending |
Payment received for the order, but no fulfillment action has yet started. |
Pending: Processing |
Order is being handled ready for delivery. For example, in stores for picking. |
Completed: Completed |
Order has been collected by courier and is in transit. |
The order status can be changed in the quick edit or full edit screens.