The golden triangle

In a dynamic business environment, enterprises face the daunting challenge of achieving and sustaining success. To tackle this challenge, a holistic approach is necessary – one that integrates people, processes, and technology into a seamless framework. People-process-technology (PPT), also known as the golden triangle, is another hugely popular and important organizational management framework that enterprises must leverage to ensure seamless functioning amidst change. PPT builds on top of Leavitt’s diamond and underscores the critical role of people, processes, and technology, emphasizing the interconnectedness and mutual reliance of these three elements in achieving organizational success. It recognizes that each pillar is essential and interconnected, requiring careful attention and integration. By focusing on nurturing and empowering people, optimizing processes, and leveraging technology, an organization can enhance its effectiveness, efficiency...