Developing a data-literate culture

Technology and data are evolving faster than organizations can evolve their culture to leverage them. While a portion of organizational data literacy is about having the right tools and technologies, those tools and technologies will not have the desired impact unless the organization has the right culture. The heart and soul of a data-literate organization is its culture as it relates to the way it integrates data, insights, decisions, and actions. Many organizations understand the importance of this but have been challenged in transforming their culture to one that supports data literacy and the use of data to make decisions. In this section, we will discuss three required areas to support a data literacy culture: change management, driving resilience, and skill and knowledge management.

Managing change

The biggest obstacles and adoption barriers that organizations face when they try to become data-literate organizations are managerial and...