Designing feedback loops
As you launch (not after), define how you will improve along your journey. You will only get better at delivering great outcomes if you establish routes for continuous improvement, and that includes a focus on feedback loops. As you launch, you should explain to all stakeholders (executives, managers, and individual contributors) how they can provide input, and encourage them to do so. If they see something that can be better, encourage them to say something.
You may want to establish a few options for this:
- Verbal feedback through forums: Stand up forums for individuals to learn about the delivery of your strategy. You may need a few different forums for various audiences. Leverage your Enterprise Data Governance Council or committee to provide updates to your executive stakeholders. You may also want to stand up a broader townhall-style forum to distribute verbal updates to larger audiences.
- Formal feedback through surveys: Periodically throughout...
