Summary
In this chapter, you have learned how you can integrate to external systems using automation rules by sending web requests and how you can include custom data in these requests using smart values and smart value functions.
We have also learned how to ensure we can receive a response from a request to an external system and how we can extract the data for use in subsequent rule components.
Next, we learned to set up an incoming webhook using automation rules to listen for requests coming from external systems and how to optionally process data sent in the request body and use this in subsequent rule components.
As we have seen in this chapter, the ability to integrate with external systems using automation rules opens a world of possibilities to your Jira projects. For example, you could start a software build or deployment from your build tool when you release a version or complete a sprint in Jira Software. In Service Management, you could integrate with your user...
