Summary

In this chapter, we provided a very high-level look at process automation in the intelligent enterprise. Then, we covered SAP Process Automation, which is strategically positioned as an LCNC platform for creating processes, including workflow-type automations as well as robotic automations.

SAP Process Automation can provide remedies to many business pain points. It can be an enabler for reducing operational costs by automating tasks that are handled by people whose time can be channeled to activities that generate more business value. As such, SAP’s current strategy to rebuild its automation offering as an LCNC platform is meaningful as it addresses IT resource shortages while letting business experts efficiently utilize their process knowledge. Besides SAP Process Automation, SAP BTP also offers services such as SAP Task Center, Responsibility Management Service, and SAP AI Business Services (covered in Chapter 14, SAP Intelligent Technologies), which can help implement...