Summary

In this chapter, we covered all the types of flows and all the components that go inside of those flows. Altogether, you just learned about 38 new pieces, way to go! Finally, we wrapped up how you can put the pieces together to build out your contact flows. The final step was a very important one. In the next chapter, we will cover costing your Connect instance. The information you created as part of this process will help you build your cost estimates.