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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Various e-mail administration methods

There are various ways to maintain e-mail administration in Salesforce. We will discuss the following points in brief:

  • Deliverability
  • Organization-Wide Addresses
  • Compliance BCC Email
  • Test Deliverability
  • E-mail to Salesforce
  • Delete attachments sent as Linkl
  • E-mail Footers

Deliverability

E-mail deliverability is a way to ensure that the company or an individual's e-mails reach its target recipient. If you want to boost the deliverability of an e-mail that you send from your Salesforce organization, you have to configure the deliverability settings.

Access to Send Email

If you want to control the types of e-mail that your organization can send, you have to follow these steps:

  1. Navigate to Setup | Administer | Email Administration | Deliverability.
  2. Go to the Access to Send Email section, and select the Access level dropdown:
    Access to Send Email

There are three options under the Access level dropdown, and the description for each of them is as follows:

  • No access: This option prevents...
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