Contacts are the people connected to Salesforce accounts. These can be customers, partners, vendors, or any other contacts related to the accounts you want to keep track of in your system.
Moving toward creating contacts
A business use case
You are a sales rep for XYZ Widgets. We created an account for GenePoint in the previous section. You now have to create a contact record for the person you will be directly interacting with from GenePoint.
Creating a contact
In this section, we will focus on contacts as customers or potential customers. There are two ways of creating...
