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Salesforce CRM : The Definitive Admin Handbook - Third Edition

You're reading from   Salesforce CRM : The Definitive Admin Handbook - Third Edition Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios

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Product type Paperback
Published in Jan 2015
Publisher Packt
ISBN-13 9781784397562
Length 480 pages
Edition 3rd Edition
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Authors (2):
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Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Organization Administration 2. User Management in Salesforce CRM FREE CHAPTER 3. Configuration in Salesforce CRM 4. Data Management 5. Data Analytics with Reports and Dashboards 6. Implementing Business Processes in Salesforce CRM 7. Salesforce CRM Functions 8. Extending Salesforce CRM 9. Best Practices for Enhancing Productivity 10. Mobile Administration Index

Organization-Wide Defaults (OWDs) for sharing


Organization-Wide Defaults (OWDs) sharing settings are used to define the default sharing settings for an organization. For most objects, the sharing settings can be set to Private, Public Read Only, or Public Read/Write.

Organization-wide sharing default settings, often referred to in Salesforce CRM as OWDs, specify the default level of access to records and can be set separately for most of the objects in Salesforce, such as accounts, contacts, and activities.

Note

When setting up OWDs, you can set the access level for internal users using the Default Internal Access settings and set a different default access level for external users using the Default External Access settings.

As shown in the preceding diagram, along with the user's profile the OWD defines the baseline level of access to data records that users do not own. The diagram represents the visibility or data access that is increasing as the other features are incorporated to provide...

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