Chapter 4. Securing Access to Data and Data Validation

In the previous chapters, we have looked at how Salesforce controls access to information using the user profile mechanism. We have seen how the appropriate object level permissions, such as create, read, update, and delete have to be set on the user's profile to allow the user corresponding permissions to the records of that object type.

In this chapter, we will look at organization-wide sharing defaults, roles, and other sharing settings which compliment and extend the assigning of access permissions to users within the Salesforce CRM application.

This chapter also looks in detail at some of the mechanisms for controlling record updates and features that allow you to govern and control the quality of data entered into Salesforce CRM.

Finally, you will be presented with a number of questions about the key features of Salesforce CRM administration in the area of security and access which are covered in this chapter.

The following...