Introducing the scenario
You are a seasoned RPA SA and have been working in this role for a multinational IT company for several years. Your recent project has almost ended, and you are invited to join a quick internal call. You join the call, and the facilitator tells everyone on the call that your company has won a multi-year contract with its existing client, Bank of Plutus. This call is to talk about engagement, logistics, and strategies. You know that you have been called to this meeting to listen to the vision and goals that the bank's management has discussed and shared with the account team and ask questions—if any.
You have always dreamed of working for a large bank, and you are thrilled to know that your dream is manifesting. With all that enthusiasm and zeal, your mind is swamped with a bunch of questions, such as the following:
- What stage are the clients currently at?
- Have they already started their journey, and do they want help to take it forward...
