Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Real-world Business Intelligence with Microsoft Dynamics GP
Real-world Business Intelligence with Microsoft Dynamics GP

Real-world Business Intelligence with Microsoft Dynamics GP: Become an expert at preparing reports using Dynamics GP quickly and efficiently

Arrow left icon
Profile Icon Belinda Allen Profile Icon Polino
Arrow right icon
$60.99
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (1 Ratings)
Paperback May 2015 364 pages 1st Edition
eBook
$32.99 $47.99
Paperback
$60.99
Subscription
Free Trial
Renews at $19.99p/m
Arrow left icon
Profile Icon Belinda Allen Profile Icon Polino
Arrow right icon
$60.99
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (1 Ratings)
Paperback May 2015 364 pages 1st Edition
eBook
$32.99 $47.99
Paperback
$60.99
Subscription
Free Trial
Renews at $19.99p/m
eBook
$32.99 $47.99
Paperback
$60.99
Subscription
Free Trial
Renews at $19.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Table of content icon View table of contents Preview book icon Preview Book

Real-world Business Intelligence with Microsoft Dynamics GP

Chapter 1. What Is BI and What Are BI Tools for Microsoft Dynamics GP?

There are many very good books on Business Intelligence (BI) that talk about the theory and importance of BI. There are also a lot of very good books that review how to use reporting tools with Microsoft Dynamics GP. However, we have not seen a book that cites specific examples of BI needs and GP tools, so we decided to write one and fill it with real world examples.

When we talk to GP users and to Microsoft Dynamics GP partners about their GP users, there is always one statement that rings true: I want BI, but I do not know what I want to see and how to see it.

In this book, we will review examples from real GP users, using most modules in Microsoft Dynamics GP. We'll briefly walk you through the process of how the BI needs were determined and how we selected which GP tool to use. We'll then recap the benefits obtained, frequency of use, and distribution methods for each example.

No worries if you are not a technical person. With GP and the tools being used in the following chapters, you will be able to replicate and repeat the steps in your software, using the Fabrikam sample data and then your own data. Each example will include a small section for technical matter, which includes items such as security, SQL views, and so on. This will enable you to enlist the support (if necessary) for a small portion, giving you full control of everything else.

Using these examples as a starting point will give you the experience to figure out what you need to see in your company. With each example, we'll throw in "extras" that cover some broad areas. BI reporting is one of those areas where starting can be hard, but once something exists, edits become much easier.

Building reports of all kinds, particularly those that make our customers prosper, is incredibly rewarding and fun. We hope you have fun improving your own business, using our words as your guide.

What is BI and how do I get it?

So let's define BI with no assumptions. To us, BI is the ability to make decisions based on accurate and timely information. It's neither a report nor dashboard, nor is it just data. It is the insight obtained from the content and its presentation that gives us the information essential to make sound decisions for our business. It is your insight and experience combined with your data.

Imagine going to a dinner party and seeing a bowl of green beans with almonds on the table. You love green beans; they are your favorite vegetable. However, you have a nut allergy, and you visually see almonds with the green beans, so you know not to eat the beans. If we asked you, "Why aren't you eating the green beans, aren't they your favorite?" You'll respond, "I see almonds and I'm allergic to almonds." It's your knowledge combined with the visual of the dish that provides you with personal intelligence to stay away from the beans.

When you are trying to determine what BI your business or organization needs, ask yourself what information would make it easier for your firm to obtain its goals. Ask what problems you have and what information would help solve or prevent them from happening again. Focusing on a report or dashboard first will limit your options unnecessarily. As fast as the economy and technology change, one bad or misinformed decision can ruin your company and/or your career.

Out-of-the-box BI tools for Microsoft Dynamics GP

The following are all the tools that work with GP and are considered native or out-of-the-box as they come with GP or are a part of the Microsoft stack of technology. Some of these tools are included in the price of GP and others must be purchased separately.

We won't use all of these tools in this book, no one has that much time! We do want to make sure that you are aware of their existence and understand what each tool does. The tools are in no particular order; this isn't a beauty pageant or a top ten list.

Business Analyzer

This is a metric or Key Performance Indicator (KPI) tool that comes with Microsoft Dynamics GP. This tool is role based and includes over 150 reports out-of-the-box. These reports or metrics can be run from within GP, outside of GP, on a Microsoft Surface via an app from the Microsoft App Store, and even on an iPad with the Business Analyzer app.

Business Analyzer uses reports that are built-in and can be edited with Microsoft SQL Server Reporting Services. Business Analyzer with SQL Security is secure and easy to use. Reports can be displayed as a dashboard, chart, or tabular with drill back right into GP data:

Business Analyzer

Management Reporter reports and Excel reports can even be added to the Windows App and iPad App versions. This tool is best used for dashboards where the data can be represented in small charts or graphs along with the Management Reporter reports representing what you want to see.

SQL Server Reporting Services

SQL Server Reporting Services (SSRS) is a report-writing tool based directly on the data coming from Microsoft SQL Server. Reports can be created using tabular, graphical, or free form format.

Reports can be launched in Business Analyzer, on the GP home page within many GP cards and transaction windows, or in Microsoft SharePoint. The following screenshot shows six SSRS (out-of-the-box with GP) reports being used to make the home page (for this user only) dashboard. This makes the home page in GP a custom experience for each and every user, providing the user with the information that is important to them:

SQL Server Reporting Services

Like Business Analyzer, SSRS is a great tool for repetitive analysis. It's not as useful for ad hoc analysis.

Microsoft Excel

Although Microsoft Excel is not included with Microsoft Dynamics GP, it is likely to be a tool you already own and like using. Microsoft Dynamics GP includes Excel-based reports that are connected to be completely refreshable with new data with just a click. This means no more exporting to Excel and then formatting, only repeating the task the next time you need the report.

Now, you can pull the data into Excel and then format and save it. The next time you need the report, open the Excel file, select Data and Refresh (or even have it auto refresh) with formatting intact and with no extra effort. This allows Excel to be your report writer with data integrated automatically, so there is no need to balance Excel with GP. Quit thinking of Excel as a big calculator, and focus on its analytical power. Excel is incredibly powerful for both repetitive and ad hoc analyses. Excel is really less of a tool and more like a hardware store.

We are by no means suggesting that a large number of Excel reports become your BI. Instead, we are suggesting that you use Excel to extract data from the source, using it as a formatting tool and data delivery tool. The following screenshot is an example of using Excel to format refreshable data into a dashboard, using Excel as a report delivery tool. The following report is actually the first report we will build in Chapter 2, Business Intelligence for the General Ledger:

Microsoft Excel

Microsoft Excel PowerPivot

PowerPivot is a tool in Excel 2013—Office Professional Plus that enables you to perform data mashups (combining data from two or more sources, such as GP and Microsoft CRM) and data exploration, using billions of rows of data at a super fast speed. We refer to this as pivot tables on steroids! This is accomplished through the use of the data model.

The data model is an in-memory data storage device with row based compression. That data is stored as a part of the file but is not visible in the Excel spreadsheet, unless you choose to display it (or a part of it). This is how a single Excel file can handle billions of rows, bypassing the normal row and column limitations of the Excel spreadsheet.

The data model can also receive data from multiple sources, allowing you to make custom links, and even custom fields, by using Data Analysis Expressions (DAX). It is through PowerPivot's data model that Excel can create a single pivot table/chart on the data from multiple sources. This is a great tool when you want to share data offline with others:

Microsoft Excel PowerPivot

Microsoft Excel Power Query

Power Query is a great new tool that allows you to conform, combine, split, merge, and mash up your data from GP and other sources, including public websites (such as Wikipedia and some government sites) and even some private websites. These queries can then be shared with other users via Microsoft Power BI for Office 365. Think of it as SmartList objects outside of Dynamics GP.

Power Query uses an Excel spreadsheet and/or the data model from PowerPivot to hold the data it captures and cleanses. What makes this an exciting tool is its ability to gather all kinds of data from all kinds of sources, combine it, and use it in Excel. PowerPivot can import data and contain it, while Power Query can import or link to data and use PowerPivot to contain it. Why is this small difference important? Power Query is more flexible in the types of connections it can make.

Also, Power Query is the data editing tool of the new Power BI dashboard-ing tool:

Microsoft Excel Power Query

Microsoft Excel Power Map

Power Map is a great way to visually see and even fly across your data as a 3D geographical representation. Why is this considered a BI tool? Imagine seeing your sales represented on a map, showing total sales or gross margin. Does one product or product line sell better in the North than the South? Does it sell better in the fall in the East and in summer in the West? Where should you put your new warehouse in order for it to be close to your customer base?

Power Maps are not always the best fit for your BI, but when they do fit, you can sure learn a lot about your data.

The following screenshot shows sales leads and their estimated value by the salesperson from Microsoft CRM data:

Microsoft Excel Power Map

Microsoft Power BI

Microsoft Power BI is a stand-alone website/dashboard tool that allows you to create your own dashboard, with refreshable links from a large variety of data sources. Included with this tool is a free App that displays the data from the website.

One of the most amazing features of Microsoft Power BI is the Q&A feature. If you upload an Excel table into the dashboard, you can ask questions about the data, in natural language, just like you do in Microsoft Bing. The results of your questions will be a visual representation of the answer. It could be a graph, chart, table, map, and so on. If this is something you ask a lot, you can simply pin it to the dashboard as a new chart.

This tool is amazing for managers, executives, owners, and board members alike. It gives a quick insight into timely data, right at their fingertips:

Microsoft Power BI

Microsoft Excel Power View

Power View is a tool in Excel 2013—Office Professional Plus that enables you to represent your data in a more graphic representation than those of a traditional pivot table or chart. For example, you can graph your sales for each state on an actual map of the U.S., highlighting visually where your biggest sales come from without reading any numbers.

This is a simple dashboard tool that allows for easy filtering. This tool works very well for those individuals who want to see data in a dashboard format, with the ability to filter either a single part of the dashboard or the entire dashboard.

Power View can use data from an Excel spreadsheet, or data in a PowerPivot data model. Again, this allows for multiple data sources and large amounts of data to be used on a single dashboard:

Microsoft Excel Power View

GP Analysis Cubes library

This module in GP allows you to organize your data into analysis cubes that allows users to evaluate or create reports from different angles or formats using pivot tables. The same chunk or cube of data can be used to evaluate inventory sold, sales revenue, sales commission, returns of items, profitability of sales, and so on. These cubes are designed specifically to analyze the GP database, using the SQL Server Analysis Services (SSAS) or Online Analytical Processing (OLAP) database.

Analysis Cubes create a warehouse of data from GP for the purpose of reporting. Reporting from the cubes rather than from the production data, frees the server's resources for GP activity.

Modifying cubes or connecting them to additional data sources will often require expert help:

GP Analysis Cubes library

SmartList and SmartList Designer

SmartList is an ad hoc query tool that comes with Microsoft Dynamics GP. It is in a tabular format and can be exported to Excel or Word. Custom SmartList objects can be created using the GP tool SmartList Designer.

Although SmartList is an invaluable tool for GP use, for BI purposes, we prefer to go directly to Excel. SmartList exports of large datasets are painfully slow; a root canal level of pain. Excel reports are fast and easily reusable. If you create a SmartList and export it to Excel for each use, you will need to reformat the Excel document each and every time. There are ways to avoid reformatting, but even those take a lot of effort.

SmartList Designer allows users to create and build their own SmartList objects. Although there are many great SmartList objects already built-in, they do not always fit your needs exactly. A good example of this would be Payables Transactions. All documents display as a positive amount since it is a list of documents. Many users want to see the document and its effect on the AP account itself (for example, returns are negatives and invoices are positive). If this is how you want your list to be displayed, you can do this through SmartList Designer:

SmartList and SmartList Designer

Management Reporter

We often become so focused on using Management Reporter (or FRx) for balance sheets, profit and loss statements, and cash flow statements that we forget the value already built in our financial statement tool.

Imagine taking your profit and loss statement (or statement of activities for not-for-profits) and removing the budget column, or splitting MTD into weeks and comparing each week of the month, or even week 1 of this month to week 1 of last month. All this would take is a new column format and "poof"—access to a new and amazing trend reporting!

The following illustration is a Weekly Material Usage Report from Management Reporter. From this report, managers can see a giant spike in the last week of January that would not be visible in a report that only displayed month-to-date information:

Management Reporter

Microsoft SharePoint

Microsoft SharePoint is server software (and does not come with GP) or an online tool in Office 365 that creates a central point for work to be shared and collaboration to occur. This product is what it is named, SharePoint, a point for sharing. Anyway…

This is a good spot to have BI content exist for version control and sharing. The Microsoft social networking tool, Yammer, extends SharePoint into an even better collaboration tool.

There is a large variety of additional BI tools available through the SharePoint arena which are awesome. However, we wanted to stick with tools that you'll likely already own, or can obtain easily and take off running on your own. So, we'll leave SharePoint off the table for this book.

Microsoft Dynamics GP Workspace for Office 365

In Microsoft SharePoint for Office 365, you can create a custom workspace using Dynamics GP 2013 R2 or higher. Here, you can store your reports, creating a truly collaborative environment. We'll not be getting into this much in this book, but we did want to give it a shout out. It's a great storage place for your reports and an excellent starting spot.

Summary

We reviewed what BI is and why it's important. We've also identified many of the tools that you probably already own and may even have installed.

Most of this book will be using the Power BI tools for Excel from Microsoft. With so many companies using Excel on a daily basis and so many of them using Excel for BI, we thought this is probably your tool of choice. Keep in mind that when we use Excel, we'll be creating a refreshable report, not just another Excel file that holds data. What does this mean? Excel will hold the formatting and the link to the data, and the data can be refreshed or updated when you need or want it.

On your marks, get set, go!

Left arrow icon Right arrow icon

Description

If you're a GP user, this book is aimed at making your job easier. How? Through the use of Business Intelligence (BI) provided by your Microsoft Dynamics GP software to aid you in making informed decisions. This book assumes no previous experience; however, a basic knowledge of Excel is expected.

What you will learn

  • Learn where and how to deploy an SQL View
  • Create PivotTables and PivotCharts using Excel
  • Design PowerViews in Excel
  • Use PowerPivot and PowerQuery in Excel for large data sets
  • Manage Receivables better through the use of Business Intelligence
  • Develop custom reports for your Microsoft Dynamics GP data
  • Manage products using Inventory Control and BI
  • Master how to use Excel Slicers, PivotTables, PivotCharts, PivotViews, Excel tables, Data Connections, and other Excel features
Estimated delivery fee Deliver to Turkey

Standard delivery 10 - 13 business days

$12.95

Premium delivery 3 - 6 business days

$34.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : May 30, 2015
Length: 364 pages
Edition : 1st
Language : English
ISBN-13 : 9781782177241
Vendor :
Microsoft

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Estimated delivery fee Deliver to Turkey

Standard delivery 10 - 13 business days

$12.95

Premium delivery 3 - 6 business days

$34.95
(Includes tracking information)

Product Details

Publication date : May 30, 2015
Length: 364 pages
Edition : 1st
Language : English
ISBN-13 : 9781782177241
Vendor :
Microsoft

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just $5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total $ 187.97
Microsoft Dynamics GP 2016 Cookbook
$65.99
Real-world Business Intelligence with Microsoft Dynamics GP
$60.99
Building Dashboards with Microsoft Dynamics GP 2016
$60.99
Total $ 187.97 Stars icon

Table of Contents

12 Chapters
1. What Is BI and What Are BI Tools for Microsoft Dynamics GP? Chevron down icon Chevron up icon
2. Business Intelligence for the General Ledger Chevron down icon Chevron up icon
3. Business Intelligence for Bank Reconciliation Chevron down icon Chevron up icon
4. Business Intelligence for Payables Management Chevron down icon Chevron up icon
5. Business Intelligence for Receivables Management Chevron down icon Chevron up icon
6. Business Intelligence for Sales Order Processing Chevron down icon Chevron up icon
7. More Business Intelligence on Sales Order Processing Chevron down icon Chevron up icon
8. Business Intelligence for Inventory Control Chevron down icon Chevron up icon
9. More Business Intelligence for Inventory Control Chevron down icon Chevron up icon
10. Business Intelligence for Purchase Order Processing Chevron down icon Chevron up icon
11. Miscellaneous Business Intelligence Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Full star icon 5
(1 Ratings)
5 star 100%
4 star 0%
3 star 0%
2 star 0%
1 star 0%
Mark Polino Jun 01, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I'm the coauthor of Real World Business Intelligence but the main driver behind this book is really Belinda. She's done a fantastic job of pulling together real work BI scenarios and solutions around Dynamics GP. I'm thrilled to have been a part.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela