Integrating Microsoft Teams with the Common Data Service 

The integration between Microsoft Teams and the Common Data Service shares documents between the Common Data Service record and the Microsoft Teams channel:

• Documents show in the Files tab in Microsoft Teams.
• Documents show under Documents in the model-driven app.

The integration between the Common Data Service and Microsoft Teams is disabled by default. You have two options for integrating with Microsoft Teams:

• Basic: Configuration must be performed in Microsoft Teams.
• Enhanced: Configuration is driven by a wizard in the model-driven app.

The following screenshot shows the options to enable Microsoft Teams integration in the system settings:

Figure 19.20 – Microsoft Teams integration settings

If Microsoft Teams integration is not enabled, users can still add a Common Data Service record to a Teams channel, but the common file functionality is not enabled. All the user will be able to do is view and update...