User adoption

In this chapter, I want to specify the highlights of user adoption. User adoption refers to how users within an organization or business effectively use and derive value from a new technology or system, such as Business Central or Power Platform. It is a critical factor in the success of any implementation as it directly impacts the business and the end users. User adoption, or keeping the end user in mind, has always been number one for me – I started in Navision years ago as the end user. With many years of experience, both painful and rewarding, the one thing I took away was to keep the person who is using the system in mind because if you take a simple process and complicate it, the user suffers. User adoption is so significant that Microsoft has built a whole training module around user adoption.

Microsoft Power Platform Adoption Planning consists of three main areas: Envision, Onboarding, and Scale.

Envision

Envision includes assembling your team...