Summary
In this chapter, you learned how to assess and improve the performance of your engineering team. To be successful as engineering managers, we must be able to understand our team’s performance and how to guide them to meet the challenges of our businesses. Building high-performing teams requires an understanding of measurement, goal setting, managing team dynamics, and working with individuals on your team.
Key takeaways include the following:
- Be aware of and help your team progress through the stages of teams: forming, storming, norming, and performing
- Avoid the pitfalls of assessing teams: Goodhart’s law, perverse incentives, and the McNamara fallacy
- Determine what high performance means for your team by choosing a success definition: efficiency, effectiveness, or innovation
- Assess your team with both quantitative and qualitative measures to have a complete picture of their performance
- Choose contextual KPIs and share them with your...
