Business Process Features to Automate
In the last chapter, we reviewed functional requirements with examples. We expanded these functional requirements into steps and analyzed them for potential automation. We visited a typical set of fields that make up a good functional specification document.
In this chapter, you will discuss why it is important to allocate enough time and prioritize requirements automation. Prioritizing does not mean bringing requirements to the top as they come in from business users, but rather distributing around different releases on the roadmap to add optimum value to the overall business. You will be able to learn methods to identify important tasks and provide business value.
We will cover the following topics in this chapter:
- Automation tools available in Salesforce
- Identifying potential automation steps
- Scenarios – Rationale for automation
- Getting consensus and agreement from all stakeholders
- Practical tips on prioritizing...
