Summary

In this final chapter, we started by understanding the Azure Stack Hub support model. We learned that support is split between the hardware vendor who supplied the Azure Stack Hub platform and Microsoft. We now have an understanding of what support contracts are required based on how the Azure Stack Hub platform has been licensed and who provides that support. Then, we looked at the integrated support experience, which demonstrated that the support an Azure Stack Hub operator receives should be consistent, regardless of whether they call Microsoft or the hardware vendor for support. We looked at how incidents could be raised with Microsoft and how a typical support case would be handled. This then led us nicely into the next section, where we looked at the various ways of collecting diagnostic information from logs and sharing them with Microsoft to aid in troubleshooting. We should now be familiar with the different ways of sharing these logs, both through the portal and with...