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The previous chapter introduced us to the world of analytics, including key analytic concepts and the Analytics Maturity Index. But AI is too much of a game-changer not to give it its own chapter. AI is different from any other analytics technology we have seen. Unlike traditional analytics that seek to optimize operational use cases, AI seeks to learn. And AI can continuously learn and adapt at speeds billions if not trillions of times faster than humans with minimal human intervention, without the proper precautions and AI model training, that can lead to disastrous unintended consequences.So, let’s use this chapter to deep dive into how AI works and the vital role that every person needs to play in defining the AI utility function that guides how the AI model works to achieve user-defined outcomes.This chapter will cover the following topics:
- How does AI work?
- What constitutes a healthy AI utility function...
