Support life cycle
There are two core terminologies where many support students or beginners get confused:
- Bot: This refers to a virtual worker who will operate in a virtual environment and occupy resources, including a license, in the UiPath platform. The bot can execute multiple processes (in the foreground or the background).
A typical bot life cycle, such as a human employee, begins with an onboarding process where the bot is configured into a machine or machine template, and access to resources such as applications, shared drives, mailboxes, credentials, and more is assigned. Then, once the bots are ready, they are operationalized to execute one or more processes at various points in time; the bot will be continuously monitored for health and utilization. Generally, they get repurposed to execute different processes. If the demand for the bot decreases due to changing business conditions and other internal or external factors, the bot license is unallocated, and...
