Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
The Art of CRM

You're reading from   The Art of CRM Proven strategies for modern customer relationship management

Arrow left icon
Product type Paperback
Published in May 2019
Publisher
ISBN-13 9781789538922
Length 360 pages
Edition 1st Edition
Concepts
Arrow right icon
Author (1):
Arrow left icon
Max Fatouretchi Max Fatouretchi
Author Profile Icon Max Fatouretchi
Max Fatouretchi
Arrow right icon
View More author details
Toc

Table of Contents (13) Chapters Close

Preface Introduction FREE CHAPTER 1. What is CRM? 2. Getting to Know Your Customer 3. Conceptualizing the CRM Design from Business Requirements 4. Architecting Your CRM Solution – Preparing for Today and Tomorrow 5. Utilizing Artificial Intelligence and Machine Learning in Your CRM STRATEGY 6. GDPR and Regulatory Compliance 7. CRM Integration Strategies 8. Cloud Versus On-premise Versus Hybrid – The Deployment of a CRM Platform 9. CRM Differentiators Other Books You May Enjoy Index

Initial data load

Often, introducing a new CRM into a large enterprise with thousands of users and millions of customers will require a large amount of data to be loaded with the initial data load. This could include loading hundreds of millions of records for the first time.

Typically, a modern CRM platform leverages web services to manage records and entity relationships. The platform does, therefore, execute checks and balances for each record loaded to the system. Sometimes the platform creates not only one record but also all of its dependencies and related entities in the system, which is the so-called ripple effect. For example, creating a record would then create relationships, views, charts, and so on.

Creating a new record and its dependencies, along with the ripple effect, is depicted in Figure 7.17:

Initial data load

Figure 7.17: The ripple effect in action

Creating hundreds of millions of records in a reasonable time has some performance considerations that you need to be aware of and prepared for...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at $19.99/month. Cancel anytime
Banner background image