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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Chatter groups

Chatter groups are places where you can collaborate with your project team members or customers. There are two types of Chatter groups:

  • Public: Anyone can join this type of group, post, add files, or see comments and add posts.
  • Private: To join a private group, you need permission from the group owner or managers. Only members can see posts, add comments, and add files.

Creating Chatter groups

To create a new Chatter group, follow these steps:

  1. Go to the Chatter tab and click on Group or directly go to the Group tab.
  2. Click on the New Group button.
  3. Enter Group Name and Description (the group name must be unique).
  4. You can also select the Automatic Archiving option for your group. There are two options:
    • Archive this group if there are no posts or comments for 90 days
    • Don't automatically archive this group
  5. Select the type of access (Public or Private).
    Creating Chatter groups
  6. Click on the Save button.

    Note

    A user can have a maximum of 10,000 Chatter groups.

Joining a group

To join a Chatter group, navigate to the...

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