Declarative process automation features – workflow and processes

In this section, we'll dive deeper into workflow rules and Process Builder and its uses, differences, and similarities. Both are used to automate your business processes, without the use of code, and have similar functionality. Process Builder could actually be considered as workflow rules, bigger brother, having a number of extra functionalities and, as such, is more powerful.

Workflow rules

Let's summarize what we already know about workflow rules from Chapter 1, Salesforce Fundamentals:

• They let you automate standard internal procedures and processes to save your end users time, such as creating a follow-up task in the background instead...