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Salesforce B2C Solution Architect's Handbook

You're reading from   Salesforce B2C Solution Architect's Handbook Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801817035
Length 458 pages
Edition 1st Edition
Concepts
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Author (1):
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Mike King Mike King
Author Profile Icon Mike King
Mike King
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Toc

Table of Contents (20) Chapters Close

Preface 1. Section 1 Customer 360 Component Products
2. Chapter 1: Demystifying Salesforce, Customer 360, and Digital 360 FREE CHAPTER 3. Chapter2: Supporting Your Customers with Service Cloud 4. Chapter 3: Direct-to-Consumer Selling with Commerce Cloud B2C 5. Chapter 4: Engaging Customers with Marketing Cloud 6. Chapter 5: Salesforce Ecosystem – Building a Complete Solution 7. Section 2 Architecture of Customer 360 Solutions
8. Chapter 6: Role of a Solution Architect 9. Chapter 7: Integration Architecture Options 10. Chapter 8: Creating a 360° View of the Customer 11. Chapter 9: Supporting Key Business Scenarios 12. Chapter 10: Enterprise Integration Strategies 13. Section 3 Salesforce-Certified B2C Solution Architect
14. Chapter 11: Exam Preparation Tools and Techniques 15. Chapter 12: Prerequisite Certifications 16. Chapter 13: Commerce and Integration 17. Chapter 14: Certification Scenarios 18. Assessments 19. Other Books You May Enjoy

Chapter 14: Certification Scenarios

By this point, you've had a chance to learn, in depth, about the core products in a Salesforce B2C solution. Additionally, you've learned about many of the potential complementary component products at a higher level. In the middle chapters of this book, we covered the responsibilities, outputs, and role of a solution architect within a delivery team before going deeper into how to choose the right integration option for solving business needs.

If your goal is to get certified, you know exactly what the process is and how to prepare for not just the B2C Solution Architect exam but also the required and optional prerequisite certifications. The goal of this chapter is to help you exercise those new architecture skills!

We're going to return to the Packt Gear sample company. Throughout this book, we've discussed Packt Gear in a variety of contexts. We know they're a direct-to-consumer company, and we know they use Service...

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