To get the most out of this book

Although this book covers most of the topics of the exam from scratch, knowledge of the following base concepts is regarded as having already been acquired by the reader:

• The Salesforce Platform architecture
• Standard object definitions and features in Sales Cloud and Service Cloud (accounts, contacts, opportunities, cases, and so on)
• Data model customization (custom objects, custom fields, validation rules, record types, and so on)
• User interface customization (page layouts, Lightning pages, applications and tabs, and so on)
• Basic profiles, roles, and user management
• The basic Salesforce object-sharing model
• Process automation features (workflows, flows, Process Builder, and so on)
• The difference between declarative and programmatic customization

Download the example code files

You can download the example code files for this book from your account at www.packt.com. If you purchased this book elsewhere, you can visit www.packt.com/support and register to have the files emailed directly to you.

You can download the code files by following these steps:

1. Log in or register at www.packt.com.
2. Select the SUPPORT tab.
3. Click on Code Downloads & Errata.
4. Enter the name of the book in the Search box and follow the onscreen instructions.

Once the file is downloaded, please make sure that you unzip or extract the folder using the latest version of:

• WinRAR/7-Zip for Windows
• Zipeg/iZip/UnRarX for Mac
• 7-Zip/PeaZip for Linux

The code bundle for the book is also hosted on GitHub at https://github.com/PacktPublishing/Salesforce-Advanced-Administrator-Certification-Guide. In case there's an update to the code, it will be updated on the existing GitHub repository.

We also have other code bundles from our rich catalog of books and videos available at https://github.com/PacktPublishing/. Check them out!

Download the color images

We also provide a PDF file that has color images of the screenshots/diagrams used in this book. You can download it here: https://static.packt-cdn.com/downloads/9781838643898_ColorImages.pdf.

Conventions used

There are a number of text conventions used throughout this book.

CodeInText: Indicates code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles. Here is an example: " The Trigger keyword comes in handy as well and gives us access to current record values (and even to old ones):"

A block of code is set as follows:

1. trigger OpportunityTrigger on Opportunity (before insert, before update,
2. before delete, after insert, after update,
3. after delete, after undelete) {
4.     //code goes here...
5. }

Bold: Indicates a new term, an important word, or words that you see on screen. For example, words in menus or dialog boxes appear in the text like this. Here is an example: "The User License field is one of the mandatory fields of the Salesforce user object."

Warnings or important notes appear like this.

Tips and tricks appear like this.